Job Purpose:
-Manage, Supervise and lead the franchise shop and team for all issue in Region ().
Key Accountabilities & Responsibilities:
· Lead, Manage, coached, trained and developed the team to deliver all set KPI.
· Managed stores monthly targets and ensuring that all KPI targets were hit.
· Provided information on each offer and BTLs to members in order to maximize and close sales.
· Monitoring performance on daily basis to prevent fraud, loss and guarantee legitimate sales.
· Monitoring assured excellent customer experience on daily basis.
· Managing & guiding the shops.
· Daily reports double check to send it to finance.
· Field Visit to Franchise shops on daily basis to ensure the quality of the shop align with our standard.
· Interviewing the new employee for the franchise shop.
Coordinate and decide the location for the new franchise shop
Qualifications:
· Bachelor’s Degree
· 0-1 years’ experience
· Computer skills (Office)
· Language skills (English, Arabic)
Behavioral Competencies:
· Delivering Results & Fostering Ownership.
· Building Customer Value.
· Networking & Influencing Collaboratively.
· Leading Teams.
· Driving Change.
Technical Competencies:
· Customer Communication
· Performance Management & Reporting
· Cross-Selling
· Telecom Market & Industry Knowledge
· Digital Technology Knowledge
Overview Asiacell is a leading provider of quality mobile telecommunications services in Iraq, with 18.3 million subscribers. Asiacell was the first mobile telecommunications provider in Iraq to achieve nationwide coverage, offering its services across all of Iraq’s 18 governorates including the national capital Baghdad and all other major Iraqi cities. Asiacell’s network covers 97% of the Iraqi population, making Asiacell’s national coverage the most extensive of any Iraqi mobile telecommunications operator. In 2012, Asiacell was recognized by the French market research firm Altai as being Iraq’s leading brand – not only in the mobile telecommunications market but across all industry sectors – a reflection of Asiacell’s strong brand recognition and its established reputation for quality, reliability and service. In 2011, the Iraqi Ministry of Communications (MOC) recognized Asiacell as the “best GSM operator” in Iraq. Asiacell achieved nationwide network coverage by 2009 and continues to strive to be the first choice for mobile telecommunications in Iraq. Prior to its conversion to a private joint stock company in anticipation of the IPO, Asiacell was the largest limited liability company in Iraq. Asiacell enjoys the strong support of its shareholders. These include its founder, Mr. Faruk M. Rasool, as well as its strategic partner and key shareholder Qatar Telecom (Ooredoo), which has vast experience in successfully operating and supporting mobile telecommunications providers across the MENA region and South-East Asia.