Workplace Coordinator

Who are we?

At Finastra, we’re a global leader in financial services software, dedicated to expanding access to financial services and shaping what’s next for the industry. Our technology powers mission‑critical solutions across Lending, Payments and Universal Banking, supporting over 7,000 customers, including 80% of the world’s top 50 banks, in more than 110 countries.

Purpose
The Workplaces Coordinator is responsible for the day-to-day coordination of workplace services at a single site. The role ensures that employees experience a safe, functional, and welcoming workplace environment.

• Coordination of on-site services, catering, maintenance and vendors.
• Stakeholders: Regular interaction with employees, visitors, and service partners.

Key Accountability & Decision Ownership

• Daily operations: Coordinate cleaning, maintenance, security, reception, and meeting room support.
• Health & safety: Apply local H&S procedures, manage incidents, and escalate risks.
• Service coordination: Monitor service requests and follow up on completion and quality.
• Workplace support: Support desk booking, room setup, events, and employee queries.
• Inventory & vendors: Manage local supplies, access passes, and vendor visits
• Maintain Health & Safety compliance, audits, and incident reporting
• Support employee engagement and wellness initiatives

Knowledge, Skills & Experience

• Experienced in workplace operations, office management, or facilities support
• Strong vendor management & negotiation experience
• Knowledge of Health & Safety frameworks
• Excellent communication and stakeholder management skills
• Ability to work independently and manage competing priorities.
• Practical, hands-on approach to problem solving.
• Strong organizational and front-of-house / customer service skills.

We are proud to offer a range of incentives to our employees worldwide. These benefits are available to everyone, regardless of grade, and reflect the values we uphold:

·       Flexibility: Enjoy unlimited vacation, based on your location and business priorities. Hybrid working arrangements, and inclusive policies such as paid time off for voting, bereavement, and sick leave.

·       Well-being: Access Confidential one-on-one therapy through our Employee Assistance Program, find support from our network of Wellbeing Champions and Gather Groups, and a calendar of monthly events and initiatives designed to help you thrive - Inside and Outside of work.

·       Medical, life & disability insurance, retirement plan, lifestyle and other benefits*

·       Sustainability: Benefit from paid time off for volunteering and donation matching.

·       DEI: Participate in multiple DE&I groups for open involvement (e.g., Count Me In, Culture@Finastra, Proud@Finastra, Disabilities@Finastra, Women@Finastra).

·       Career Development: Access online learning and accredited courses through our Skills & Career Navigator tool.

·       Recognition: Be part of our global recognition program, Finastra Celebrates, and contribute to regular employee surveys to help shape Finastra and foster a culture where everyone is engaged and empowered to perform at their best.

*Specific benefits may vary by location.

At Finastra, each individual is unique, bringing their own ideas, thoughts, cultural beliefs, backgrounds, and experiences together. We learn from one another, embrace and celebrate our differences, and create an environment where everyone feels safe to be themselves.

Be unique, be exceptional, and help us make a difference at Finastra!