Workforce Optimization- Senior Associate

Purpose of Role: This role is responsible for supporting the workforce reduction process globally. This role focuses on assisting with process standardization, compliance, efficiency, and business requirements. The Associate will work closely with GHR leadership, GHR COEs, technology teams, and business stakeholders to ensure smooth execution of workforce reductions while minimizing risks

Major Responsibilities:

• Process Support & Governance: Assist in defining and governing the Employee Relations process globally, ensuring compliance with local regulatory and legal variances. Collaborate with GHR COEs, HR Business Partners, and Finance to support the execution and provide assistance to impacted employees

  
  

• Standardization & Compliance: Drive global consistency in Employee Relations processes while allowing for local legal variations. Support the development, implementation, and maintenance of global and local Employee Relations policies in line with applicable laws.

  
  

• Ticketing Tool: Engage with Employee Relations/Payroll/Benefits teams when reviewing an employee for termination and provide guidance on managing employee complaints and grievances

  
  

• Stakeholder Management: Collaborate with various departments such as GHR COEs, legal, compliance, and finance teams to align Employee Relations policies and practices. This collaboration ensures smooth execution and support for impacted employees

  
  

• Operational Excellence: Benchmark against industry best practices and assist in developing key Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) to measure process effectiveness

  
  

• Technology & Automation: Work with HR Technology teams to leverage automation and digital solutions that improve efficiency, transparency, and scalability of Employee Relations processes.

  
  

PERSON SPECIFICATION                                                        

Level of Education/ Specific Qualifications:

Experience in a similar role, preferably financial services/banking

Skills and Experience

• 8+ years of GHR experience with a strong focus on GHR COE’s, workforce reductions, process transformation, and compliance

  
  

• Strong knowledge of Employee Relations processes and labor law compliance

  
  

• Experience working in global or multi country HR environments

  
  

• Process oriented mindset with focus on operational excellence

  
  

• Ability to work with HR systems (MyWorkday, ticketing tools, and digital platforms) and MS excel knowledge

  
  

• Ability to drive cross-functional partnerships with GHR COEs, Employee Relations, HR Business Partners, finance, and business leaders

  
  

About State Street

What we do. State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. From technology to product innovation, we’re making our mark on the financial services industry. For more than two centuries, we’ve been helping our clients safeguard and steward the investments of millions of people. We provide investment servicing, data & analytics, investment research & trading and investment management to institutional clients.

Work, Live and Grow. We make all efforts to create a great work environment. Our benefits packages are competitive and comprehensive. Details vary by location, but you may expect generous medical care, insurance and savings plans, among other perks. You’ll have access to flexible Work Programs to help you match your needs. And our wealth of development programs and educational support will help you reach your full potential.

Inclusion, Diversity and Social Responsibility. We truly believe our employees’ diverse backgrounds, experiences and perspectives are a powerful contributor to creating an inclusive environment where everyone can thrive and reach their maximum potential while adding value to both our organization and our clients. We warmly welcome candidates of diverse origin, background, ability, age, sexual orientation, gender identity and personality. Another fundamental value at State Street is active engagement with our communities around the world, both as a partner and a leader. You will have tools to help balance your professional and personal life, paid volunteer days, matching gift programs and access to employee networks that help you stay connected to what matters to you.

State Street is an equal opportunity and affirmative action employer.

Discover more at StateStreet.com/career

Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.

We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.

As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.

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