Workforce Cap Analyst 1

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Job Overview

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi

We’re currently looking for a high caliber professional to join our team as Analyst, Workforce Cap (Internal Job Title: Workforce Cap Analyst – C09 based in Chennai, India)

Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions and manage your financial well-being to help plan for your future. For instance:

• We empower our employees to manage their financial well-being and help them plan for the future.

  
  

• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.

  
  

The Workforce Cap Analyst is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets data and makes recommendations. Research and interpret factual information. Identifies inconsistencies in data or results, defines business issues and formulates recommendations on policies, procedures or practices. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices. Good understanding of how the team interacts with others in accomplishing the objectives of the area. Develop working knowledge of industry practices and standards. Limited but direct impact on the business through the quality of the tasks/services provided. Impact of the job holder is restricted to own team.

In this role, you’re expected to:

• Perform workforce analytics, monitoring, assessing, and analyzing and/or evaluating workforce data.

  
  

• Perform sort- and long-term capacity planning analysis. Make judgments and formulates recommendations on policies, procedures or practices.

  
  

• Independently identify capacity issues and recommends solutions.

  
  

• Apply good understanding of how the team interacts with others in accomplishing the goals of the area.

  
  

• Apply specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data.

  
  

• Identify policy gaps and formulates policies. Interprets data and Makes recommendations. Integrates established disciplinary knowledge within own specialty area with basic understanding of related industry practices.

  
  

• Have limited but direct impact on the business through the quality of the tasks/services provided. Develop working knowledge of industry practices and standards. Must be able to exchange information in a concise and logical way as well as be sensitive to audience diversity.

  
  

• Appropriately assess risk when business decisions are made, demonstrating consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

  
  

Qualifications:

• 1-3 years relevant experience

  
  

• Basic level experience in a related role (combination of education/experience).

  
  

• Basic analysis and reporting skills

  
  

• Bachelor’s/University degree or equivalent experience

  
  

Mandatory Requirements:

• Must be willing to work in India Night shifts and rotational based on shift schedules (24*7 Operational)

  
  

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

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Job Family Group:

Operations - Core

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Job Family:

Workforce Capacity

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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