VodafoneThree - Solution Design Authority - Security

Location: London / Newbury + Hybrid
Salary: Excellent basic salary plus bonus and Vodafone benefits
Working Hours: Full time 37.5 hours per week – Monday to Friday
Hybrid
We believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, for at least 8 days per month. You should work with your line manager to understand what their expectations are for you, your specific role and your team.

Who We Are
We’re here to build a network the UK can count on – one that connects people, places and potential. Because no matter where you live, what your background is, or how you get online – we think everyone deserves the same chance to stay connected, and with VodafoneThree, that future’s being built – today.
We’re creating more than the UK’s best network. We’re helping close the digital divide, empower communities and drive meaningful progress.
We believe that everyone should feel they belong. Whoever you are and whatever your story, there’s space for you here. We’re building a workplace where different perspectives are welcomed, voices are heard, and everyone feels safe to show up as themselves.
You’ll join a team that genuinely cares – about each other, about our customers, and about the future we’re building. From day one, you’ll be welcomed, valued and encouraged to bring your whole self to work.
Why VodafoneThree
Join us and you’ll be at the heart of change. That means building responsibly, investing sustainably and creating opportunities that last.
We’re not just expanding connectivity; we’re reimagining what a connected nation looks like. With £11bn invested in 5G and digital infrastructure, your work will directly power businesses, services, and communities across the country.
You’ll work on real challenges, with real impact, across every corner of the country. Wherever you join us, whatever your role, you’ll be helping to build a future that works better for everyone.
We move at pace, because what we’re building matters – and we’re learning as we go. We’re proud of the progress we’ve made, but we’re just getting started.
Join our UK Networks team, where we’re continually building and enhancing our network, connecting millions of people and businesses across the country. Be part of the team that makes it all happen – simplifying, automating, and bringing better connectivity than ever before, with giga-fast speed, to our customers.

What you’ll do
The role as a Security Design Authority is to provide bespoke, detailed customer designs and technical ownership to the businesses high profile accounts through the utilisation of specialist technical expertise. To add value, in terms of technical skills, to the various accounts through the issuing of detailed network solutions as well as technical leadership and implementation support.

• You will create detailed security designs for business customers, turning high level plans into practical solutions that meet the customer’s needs and work with their network setup.
• You will plan and deliver firewall and network access solutions that meet customer needs, including moving existing systems and testing them to make sure everything works properly.
• You will carry out hands-on work to prepare, set up, and install new network equipment when needed and attend site visits and installations where necessary.
• You will act as the technical expert during delivery after a sale, leading customer design sessions to understand their needs and ensure the best solution is designed and integrated to maximise the value of Vodafone products for their business.
• You will be accountable for handing the customer accepted solution into in life services (e.g., onboarding team, service desk and support teams) 
• You will provide pre and post sales consultancy to drive the generation of new business and provide 4th line support to the customer services organisation.
• You will support the development and evolution of Vodafone products, continuously seeking to improve the customer experience through the product lifecycle.
• You will work co-operatively with team members and colleagues, contributing positively and constructively to the achievement of team and organisational objectives

Who you are

• You will have experience of dealing face to face with customers in a high-level technical role (i.e., Consultant, Designer, Senior Engineer), including delivering presentations 
• You will be confident & professional at dealing with difficult customer discussions and presenting to technical/customer audiences and senior management to influence a successful outcome.
• You will be able to resolve complex problems in an ingenious manner. Accepting responsibility for the consequences of decisions and developing decision criteria based on factors that affect Vodafone and its customers.
• You will have a sound understanding of Design best practice, business processes and frameworks (ITIL and eTOM) used to deliver complex customer solutions.
• You will have a recognised professional level security certification from a leading technology provider (such as Cisco, Fortinet, Palo Alto, or Check Point).
• You will have In-depth knowledge and practical experience of LAN, WLAN, Perimeter Security & NAC.
• You will have experience in design & deployment of Enterprise level LAN infrastructure, including L2 & L3 technologies, as well as network access control.
• You will have In depth knowledge of network management, network availability and capacity planning.

Worried that you don’t meet all the desired criteria exactly?
We know that everyone is unique, with multiple aspects to their identity and different experiences behind them. We are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer
We care about our people’s success by offering great pay, bonuses, up to 28 days off plus bank holidays, and paid time for charity work. You can personalise our benefits for you and your family, like discounts, vouchers, a pension plan and loads more. We help with your career through our amazing learning tools and top-notch parental leave policies.
Need to Know
We are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.
If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/reasonable-adjustments/) for guidance.
We use AI in different parts of our business to boost innovation, improve efficiency, and create new opportunities. We know many candidates use AI to fine-tune their CVs or prepare for interviews, but what we really care about is your unique experiences and achievements.
During the interview, we want you to rely on your own knowledge and skills to show us who you really are—your personality, creativity, and abilities. Above all, we’re looking for authenticity and can’t wait to get to know the real you.

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