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Unit Manager - Operations and Service/Senior Unit Manager - Operations and Service

22 days ago 2026/08/09
Other Business Support Services
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Job description

Job Purpose • The role is a critical element of organization’s defense against money laundering, terrorist financing and fraud.
• Responsible for analyzing and reporting of Transaction alerts generated for operations.
• Identification and Implementation of improvement areas as prescribed by Regulatory bodies such as RBI, and FIU-IND and other AML Compliance initiative.
Duties and Responsibilities • Conducting detailed and thorough investigation of cases/alerts in accordance with internal policies, process and external regulations (e.
g. RBI KYC Policies, PMLA Act & Rules) • Conducting a complete and thorough investigation of the individual alerts in accordance with internal policies and procedures and external regulations (e.
g. RBI KYC Policies, PMLA Act & Rules) • Good domain knowledge of BFL product, processes and systems like Pennant, Miles, Finacle,CRM • Identification of improvement areas in regard to regulatory mandates and Product constructs • Actionizing of improvement areas identified in coordination with PMO, IT, Compliance, and COE teams • Support in developing and implementing an effective compliance program related to KYC / AML to meet the regulatory expectations of the authorities, e.
g. RBI, on a regular basis • Preparation of SOP in accordance with Compliance requirements • Identification of practices across different processes and systems and their impact on transactions from an AML perspective • Conducting a complete and thorough investigation of the individual alerts in accordance with internal policies and procedures and external regulations (e.
g. RBI KYC Policies, PMLA Act & Rules) • Identification and timely escalation of potentially suspicious transactions for further investigation Required Qualifications and Experience • Graduate Degree, five years plus of experience in the lending business.
• Understanding of Financial Crime Policies & Documentations, knowledge of banking terminologies, Onboarding/Compliance/AML/KYC experience.
• Ability to interpret Regulatory requirements • Applicant should be well versed with various MS Excel, MS Power-point and working knowledge of SQL preferred • Ability to work independently and accomplish the task assigned • Collaborative work style to engage with peers & colleagues in other functions across the company • High motivational levels and a self-starter.
• Should possess the below skill sets: - Strong Analytical skills, Good written and verbal communication, Good Interpersonal Skills, Influencing skills

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