Responsibilities:

• 4-10 years of experience as a technical writer, preferably in medical devices or similar industry
• Experience creating service, maintenance, and repair documentation for medical equipment or similar safety critical products
• Coordinate with cross-functional stakeholders (Supplier Engineering, R&D, Quality, Procurement & Others as required) to create and/or update documentation.
• Carry out document verification in the lab and correct / update the impacted service documents
• Provide ongoing visibility on progress, risks, and dependencies as planned.
• Highlight / escalate risks, delays, lab/system unavailability or other roadblocks for timely decision-making and support

Skills:

• Knowledge of field‑service workflows, corrective/preventive maintenance methodologies, and device diagnostics
• Ability to interpret engineering drawings, device interfaces, and SOPs
• Work with service engineers, field technicians, and customer‑service teams to address documentation gaps and integrate real‑world feedback
• Update service documentation as design changes occur, ensuring accuracy for all released device versions
• Knowledge of tools like SCHEMA ST4, Paligo, Adobe