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Technical Business Analyst

3 days ago 2026/08/19
Other Business Support Services
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Job description

The IT Business Senior Analyst is an intermediate-level position responsible for liaising between business users and technologists to exchange information in a concise, logical and understandable way in coordination with the Technology team. The overall objective of this role is to contribute to continuous iterative exploration and investigation of business performance and other measures to gain insight and drive business planning.
Responsibilities:



  • Formulate and define systems scope and objectives for complex projects and foster communication between business leaders and IT
  • Consult with users and clients to solve complex system issues/problems through in-depth evaluation of business processes, systems and industry standards and recommends solutions
  • Support system change processes from requirements through implementation and provide input based on analysis of information
  • Consult with business clients to determine system functional specifications and provides user and operational support
  • Identify and communicate risks and impacts, considering business implications of the application of technology to the current business environment
  • Act as advisor or coach to new or lower level analysts and work as a team to achieve business objectives, performing other duties and functions as assigned
  • Has the ability to operate with a limited level of direct supervision.
  • Can exercise independence of judgement and autonomy.
  • Acts as SME to senior stakeholders and /or other team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:



  • 5-8 years of relevant experience
  • Experience in data analysis with intermediate/advanced Microsoft Office Suite skills
  • Proven interpersonal, data analysis, diplomatic, management and prioritization skills
  • Consistently demonstrate clear and concise written and verbal communication
  • Proven ability to manage multiple activities and build/develop working relationships
  • Proven self-motivation to take initiative and master new tasks quickly
  • Demonstrated ability to work under pressure to meet tight deadlines and approach work methodically with attention to detail

Education:



  • Bachelor's degree/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.



Additional Skills Required:



  • Excellent Knowledge of Spring including Spring Framework, Spring Boot, Spring Security, Spring Web, Spring Data
  • Good Knowledge of: Threading, Collections, Exception Handling, JDBC, Java OOD/OOP Concepts, GoF Design Patterns, MoM and SOA Design Patterns, File I/O, and parsing XML and JSON, delimited files and fixed length files, String matching, parsing, building, working with binary data / byte arrays. 
  • Good Knowledge of UI/UX Design and Angular JS and Jest for unit testing
  • Good knowledge of SQL (DB2/Oracle dialect is preferable)
  • Experience working with SOA & Micro-services utilizing REST.
  • Experience with design and implementations of cloud-ready applications and deployment pipelines on large-scale container platform clusters is a plus
  • Experience working in a Continuous Integration and Continuous Delivery environment and familiar with Tekton, Harness, Jenkins, Code Quality, etc.
  • Knowledge in industry standard best practices such as Design Patterns, Coding Standards, Coding modularity, Prototypes etc.
  • Experience in debugging, tuning and optimizing components
  • Understanding of the SDLC lifecycle for Agile methodologies
  • Experience developing application in Financial Services industry is preferred

Nice to have experience:



  • Kubernetes and Docker 
  • Messaging Systems: IBM MQ, Kafka, RabbitMQ, ActiveMQ, Tibco. etc. 
  • Tomcat, Jetty, Apache HTTPD 
  • Able to work with build/configure/deploy automation tools, Jenkin, Light Speed. etc
  • Linux Ecosystem 
  • Autosys 
  • APIm 
  • APM Tools: Dynatrace, AppDynamics, etc. 
  • Caching Technologies: Redis, Hazelcast, MemCached. etc

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Job Family Group:



Technology

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Job Family:



Business Analysis / Client Services

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Time Type:



Full time

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Most Relevant Skills



Please see the requirements listed above.

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Other Relevant Skills



For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.




If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.




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