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At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment.
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
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Job Description
Functional Consultant – SCM/Manufacturing
Role Overview
We are seeking a 12+ years experienced D365 SCM Functional Consultant with Advanced Warehousing expertise with expertise of experience to lead supply chain implementations and support complex warehouse operations on Microsoft Dynamics 365. This role involves working closely with business users, warehouse teams, and technical consultants to design and deliver scalable SCM solutions.
1. Functional Consulting & Solution Design
• Lead implementation of D365 Supply Chain Management modules.
• Design and configure Advanced Warehouse Management (WMS) solutions.
• Perform requirement gathering, process mapping, and fit‑gap analysis.
• Prepare functional design documents (FDD).
2. Advanced Warehousing and Manufacturing
• Configure inbound, outbound, picking, packing, wave, and load management processes.
• Design warehouse location profiles, work templates, and mobile device processes.
• Support inventory, logistics, and transportation workflows.
• Lead implementation of D365 Manufacturing modules.
• Configure and support Discrete, Process, or Lean Manufacturing.
• Handle BOMs, routes, production orders, and shop‑floor processes.
3. Testing & Deployment
• Coordinate UAT activities and business sign‑offs.
• Support data migration, cutover, and go‑live.
• Provide post‑go‑live functional support and stabilization.
4. Stakeholder Management & Optimization
• Conduct client workshops and end‑user training.
• Act as functional SME for warehouse and SCM processes.
• Identify improvement opportunities and best practices.
Experience:
• 10–15 years of experience in D365 SCM Functional consulting.
• Strong hands‑on experience with Advanced Warehouse Management.
• Experience in end‑to‑end D365 implementations.
• Strong business communication and documentation skills.
Preferred Qualifications:
• Experience with large distribution centers or retail warehouse setups.
• Exposure to third‑party WMS and logistics integrations.
• Microsoft D365 SCM certification.
Soft Skills:
• Client‑facing communication skills.
• Ability to lead discussions and guide stakeholders.
• Strong analytical and problem‑solving skills.
Education:
• Bachelor’s degree in Engineering, Supply Chain, or related field preferred.
Qualifications
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Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
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