What you’ll be doing:

• Administer, manage, and maintain Linux/Unix servers, ensuring high availability and optimal performance.

• Troubleshoot and resolve system issues related to operating systems, hardware, and software across Windows and Linux/Unix platforms.

• Handle infrastructure-related incidents and server migrations providing timely support and resolution for managed issues.

• Perform routine system checks, updates, and patch management to ensure security and system integrity.

• Utilize basic SQL skills to interact with databases, support queries, and assist with database management tasks.

• Collaborate with cross-functional teams to optimize system performance, troubleshoot problems, and implement best practices.

• Maintain and document detailed logs of system configurations, changes, and issues for future reference.

• Ensure disaster recovery procedures are implemented and tested regularly to minimize downtime.

• Assist in the automation of routine tasks and the improvement of system processes.

• Provide support during off-hours for critical incidents, ensuring minimal disruption to operations

What you’ll likely bring:

• Graduation degree

• Linux/Unix Administration: 2+ Experience managing and troubleshooting Linux/UNIX based systems (RHEL).

• SQL Knowledge: Basic understanding of SQL queries and database operations.

• Problem-Solving Skills: Demonstrated ability to manage and resolve infrastructure related issues efficiently.

• System Monitoring and Performance Tuning: Experience in monitoring system performance, analyzing logs, and optimizing system resources.

• Security Awareness: Knowledge of security best practices for both Windows and Linux systems.

• Communication Skills: Excellent written and verbal communication skills to collaborate with teams and document processes.

What could set you apart:

• Experience in the Microsoft suite will be an added advantage.

• Database basic knowledge (SQL, Oracle)

• Experience in shell scripting and PowerShell

• Experience with cloud environments (AWS, Azure, etc.)

• 2+ years of experience in Technical/Production Support role

We offer a clear career path within the IT, Support function with opportunity for further career advancement into our Consulting and Product Development Teams. At Epicor, you can reach your full potential because growth for you means growth for us.

Shift Timings: 5:30pm - 2:30am IST

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About Epicor

At Epicor, we’re truly a team. Join 5,000talented professionals in creating a world of better business through data, AI, and cognitive ERP. We help businesses stay future-ready by connecting people, processes, and technology. From software engineers who command the latest AI technology to business development reps who help us seize new opportunities, the work we do matters. Together, Epicor employees are creating a more resilient global supply chain.

We’re Proactive, Proud, Partners.  

Whatever your career journey, we’ll help you find the right path. Through our training courses, mentorship, and continuous support, you’ll get everything you need to thrive. At Epicor, your success is our success. And that success really matters, because we’re the essential partners for the world’s most essential businesses—the hardworking companies who make, move, and sell the things the world needs.

Competitive Pay & Benefits

• Health and Wellness: Comprehensive health and wellness benefits designed to support your overall well-being.

  
  

• Internal Mobility: Opportunities for mentorship, continuing education, and focused career goal setting, with 25% of positions filled internally.

  
  

• Career Development: Free LinkedIn Learning licenses for everyone, along with our Mentoring Program to boost your personal development.

  
  

• Education Support: Geographically specific programs to balance the cost of education with the benefits of continued learning and personal development.

  
  

• Inclusive Workplace: Collaborate with a diverse team in an inclusive, global workplace that fosters innovation and celebrates partnership.

  
  

• Work-Life Balance: Policies built on mutual trust and support, encouraging time off to rest, recharge, and reconnect.

  
  

• Global Mobility:Comprehensive support for international relocations and permanent residency processes. 

  
  

Equal Opportunities and Accommodations Statement

Epicor is committed to creating a workplace and global community where inclusion is valued; where you bring the whole and real you—that’s who we’re interested in. If you have interest in this or any role- but your experience doesn’t match every qualification of the job description, that’s okay- consider applying regardless. 

We are an equal-opportunity employer. 

Recruiter: