Team Leader (EA - Finance)

Purpose of the role

To manage the executive's schedule, handling correspondence, preparing presentations and reports, and providing other administrative support as needed. 

Accountabilities

• Management of senior executive members calendars and overseeing their timely responses to meeting invitations and requests.
• Planning and arranging travel itineraries, including flights, accommodation, and ground transportation, ensuring timely and efficient travel for the executive.
• Proactively anticipating the needs of the senior executive, prioritising tasks, and ensuring timely completion.
• Management of day-to-day administrative tasks, such as expenses, maintaining filing systems, and ordering office supplies, annual leave records management, distribution list management and organisation management tasks.
• Management and facilitation of senior executive members meetings.

Analyst Expectations

• To perform prescribed activities in a timely manner and to a high standard consistently driving continuous improvement.
• Requires in-depth technical knowledge and experience in their assigned area of expertise
• Thorough understanding of the underlying principles and concepts within the area of expertise
• They lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources.
• If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
• OR for an individual contributor, they develop technical expertise in work area, acting as an advisor where appropriate.
• Will have an impact on the work of related teams within the area.
• Partner with other functions and business areas.
• Takes responsibility for end results of a team’s operational processing and activities.
• Escalate breaches of policies / procedure appropriately.
• Take responsibility for embedding new policies/ procedures adopted due to risk mitigation.
• Advise and influence decision making within own area of expertise.
• Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
• Maintain and continually build an understanding of how own sub-function integrates with function, alongside knowledge of the organisations products, services and processes within the function.
• Demonstrate understanding of how areas coordinate and contribute to the achievement of the objectives of the organisation sub-function.
• Make evaluative judgements based on the analysis of factual information, paying attention to detail.
• Resolve problems by identifying and selecting solutions through the application of acquired technical experience and will be guided by precedents.
• Guide and persuade team members and communicate complex / sensitive information.
• Act as contact point for stakeholders outside of the immediate function, while building a network of contacts outside team and external to the organisation.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Join us as Team Leader (EA - Finance), where you will be responsible for the below.

EA Hub Delivery & Service Excellence

• Deliver high‑complexity EA support for assigned leaders/portfolio, including advanced calendar management, meeting coordination and priority planning across time zones.
• Ensure timely responses to meeting requests and stakeholder needs, with a proactive “anticipate and prevent” approach.
• Maintain professional judgement and strict confidentiality in handling sensitive information.

Analyst Expectation- People Leader

• Perform prescribed activities to a high standard while driving continuous improvement; make evaluative judgements based on factual information and attention to detail.
• Lead and supervise a team of EAs , allocating work, planning coverage, and coordinating resources to meet service expectations and taking responsibility of operational outcomes.
• Coach and develop colleagues through regular feedback, skill building and performance discussions; build capability in executive presence, stakeholder management and risk awareness.
• Partner with other functions/business areas; communicate complex/sensitive information with professionalism and discretion.
• Demonstrate LEAD behaviours (Listen, Energise, Align, Develop) to create an environment where colleagues thrive and deliver consistently.

Escalations & Stakeholder Management

• Act as first point of leadership for day‑to‑day service escalations; resolve issues quickly and professionally, escalating to AVP where required.
• Build a strong stakeholder network outside the immediate team; manage expectations and maintain service confidence.

Standardisation & Continuous Improvement

• Embed hub standards (calendar hygiene, travel and expense workflows, records, executive communications) using playbooks and templates.
• Identify recurring issues and implement corrective actions; embed new policies/procedures adopted for risk mitigation.
• Support service metrics and reviews (quality, responsiveness, escalations) and drive improvement actions within the team.

Technology & Digital Enablement (Premium Expectation)

• Champion practical use of Copilot and productivity tools to improve turnaround time, standardisation and quality (e.g., meeting summaries, action tracking, draft communications, workflow templates).
• Encourage a digital‑first mindset while operating within confidentiality and control requirements.

Risk, Controls & Governance

• Take ownership for managing risk and strengthening controls across EA processes (expenses, travel approvals, records, data handling), ensuring adherence to relevant policies and codes of conduct.
• Escalate breaches of policy/procedure appropriately and maintain audit readiness within the team’s scope.

Knowledge, Skills & Experience

Essential

• Experience delivering high‑complexity executive support (calendar, travel, expenses, stakeholder coordination).
• People leadership experience (team supervision, coaching, work allocation, delivery ownership).
• Strong judgement, prioritisation, escalation handling and stakeholder management.
• Strong risk awareness and discipline with confidentiality and controls.

Preferred / Differentiating

• Strong digital fluency (Copilot/automation mindset) with evidence of productivity improvements through tools/templates/workflows.
• Exposure to hub/shared services operating models or standardisation initiatives.

Values & Mindset

Demonstrates the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship, and the Barclays Mindset to Empower, Challenge and Drive.

You may be assessed on the key critical skills relevant for success in role, such as experience with Sanctions Alert Advisory, as well as job-specific skillsets.

this role is based out of Gurugram.