Sr. Resource Management Analyst

Sr. Resource Management Analyst Bengaluru, Karnataka, India Global Customer Services Ref ID: JR-013285
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Our Mission

At Palo Alto Networks®, we’re united by a shared mission—to protect our digital way of life. We thrive at the intersection of innovation and impact, solving real-world problems with cutting-edge technology and bold thinking. Here, everyone has a voice, and every idea counts. If you’re ready to do the most meaningful work of your career alongside people who are just as passionate as you are, you’re in the right place.

Who We Are

In order to be the cybersecurity partner of choice, we must trailblaze the path and shape the future of our industry. This is something our employees work at each day and is defined by our values: Disruption, Collaboration, Execution, Integrity, and Inclusion. We weave AI into the fabric of everything we do and use it to augment the impact every individual can have. If you are passionate about solving real-world problems and ideating beside the best and the brightest, we invite you to join us!

We believe collaboration thrives in person. That’s why most of our teams work from the office full time, with flexibility when it’s needed. This model supports real-time problem-solving, stronger relationships, and the kind of precision that drives great outcomes.

Job Summary

Your Career
The Resource Management Organization (RMO) ensures the correct resources are allocated to projects across all Palo Alto Networks territories at the optimal time. The RMO Shared Services Team manages business capabilities and workload using a Professional Services Automation (PSA) Tool and data analysis to predict the need for skilled resources. This position is essential, covering key RMO functions such as resource and vendor administration, data collection, presentation development, reporting, and analytics.

Your Impact

• Maintain accurate resource schedules and allocations within the Professional Services Automation (PSA) tool

  
  

• Manage the Skills Matrix in the PSA system, updating skills as business needs evolve

  
  

• Oversee all aspects of resource and vendor administration

  
  

• Support the implementation of best practices for resource planning and utilization tracking

  
  

• Create and deliver regular, ad hoc, weekly, monthly, and quarterly reports and presentations for RMO and Leadership

  
  

• Conduct data analysis to develop specialized reports on resource needs, conflicts, and allocation imbalances to improve business practices and utilization

  
  

• Develop, modify, and document Resource Management processes utilizing collaboration tools

  
  

• Propose and implement improvements to RMO tools, templates, and data accuracy

  
  

• Ensure business stakeholder alignment 

  
  

• Ability to draw insights from data and deliver sound evaluations, decisions, and recommendations

  
  

Qualifications

Your Experience

• Business bachelor’s degree

  
  

• Min 5 years of experience in Resource Mgt supporting a Professional Services business

  
  

• Strong verbal and written communication skills

  
  

• RMCP and Salesforce experience are a plus

  
  

• Strong analytical skills with the ability to use data to influence decision-making

  
  

• Advanced Excel and Google Sheets skills, including pivot tables, macros, and VLOOKUPs

  
  

• Role ownership mindset: ability to work independently, be proactive, and detail oriented

  
  

• Flexibility to accommodate and support global time zones

  
  

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com.

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.
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Current Employees, apply here