Sr. FinOps Analyst, AP , Accounts Payable Retail

The successful candidate will be a member of the Global Finance Operations and will be responsible for vendor experience and complex dispute management.
Responsibilities will include:
> Investigate and resolve open balances and supply chain issues in Amazon's internal systems. Follow up on findings, communicate improvement opportunities, and agree on action plans.
> Analyze key supplier trends and determine mediation needs based on your findings.
> Serve as the primary point of contact for top Amazon suppliers — building trust, resolving conflicts, and preventing shipment holds or business disruptions.
> Prepare vendor health scorecards, review vendor accounts, and proactively manage account balances.
Vendor Inquiry Resolution: Address account-related questions and concerns from vendors, and guide them on using Amazon's tools.
> Review Amazon P&L impact for your supplier portfolio and negotiate outstanding balances to reach amicable settlements.
> Drive resolution of supplier-identified defects by coordinating with internal stakeholders.
> Collaborate with global stakeholders to identify and implement process improvement opportunities, fostering a culture of continuous improvement through Lean and Six Sigma practices.
Key job responsibilities
What We're Looking For:
> Strong communication and analytical skills
> A passion for process improvement and problem solving
> Ability to take ownership and thrive in a fast-paced environment
> Comfort with diving into details and driving change
- Bachelor's degree in accounting and commerce (B. Com)
- Knowledge of Excel at an advanced level
- Experience with Microsoft Office products and applications
- 3+ years of finance operations/shared services, accounts payable, account receivable (collections) or general ledger experience
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