Specialist Business Analyst, Information Systems

ABOUT AMGEN

Amgen harnesses the best of biology and technology to fight the world’s toughest diseases, and make people’s lives easier,fullerand longer. We discover, develop,manufactureand deliver innovative medicines to help millions of patients. Amgen helpedestablishthe biotechnology industry more than 40 years ago andremainson thecutting-edgeof innovation, using technology and human genetic data to push beyondwhat’sknown today.

ABOUT THE ROLE

Role Description:

Theroleis responsible forcharting the course for the Global Supply Chain Physical and Financial Flow Domain consisting of Global Trade and Tolling business capabilities.Physical Financial Flow Solutions Leadwilldrive end-to-end solution design, implementation, and optimization of financial and trade flow processes. This role requires deepexpertisein SAP Global Trade System (GTS), Tolling operations, and strong businessanalystand client-facing skills to bridge the gap between IT and business stakeholders. The candidate will lead cross-functional initiatives, ensure seamless integration of trade,supply chain,finance,accountingand operational processes whileenablingcompliance and efficiency in global operations.

The ideal candidate will have deep expertise inOTC (Order to Cash), RTR (Record To Report) and PTS (Plan To Stock)processes as well asSAP ECC, S/4, GTS, SAP TM, SAP EWM  Systems inPharmaceuticalsdomain, with strong technical background, business analysisand client-facing skills to translate requirements into scalable, reliable solutions.

Roles & Responsibilities:

• Leadthe design, development, and delivery of Physical Financial Flow (PFF) solutions across global trade and tolling operations.

  
  

• Oversee end-to-end implementationofPFFsolutions, including integrationof Supply Chain,Finance, Accounting and Tax as well as related SAP ERP Systems.

  
  

• Partnerwith business teams to gather, analyze, and prioritize requirements related to financial flows, tolling, and trade compliance.

  
  

• Drive tolling process design for raw material sourcing, conversion, and settlement flows, ensuring transparency and accuracy in financial reconciliations.

  
  

• Ensure compliancewith global trade regulations byleveragingSAP GTS functionalities (import/export management, customs, compliance, and embargo checks).

  
  

• Lead efforts in standardization and harmonization of trade and tolling processes across multiple geographies.

  
  

• Ensure adoption ofAI driven tools andcollaboratingwithbusinesstoidentifyAI driven use cases.

  
  

• Collaborate with geographically dispersed teams, including those in the US and other international locations. 

  
  

• Serve as theprimary point of contactfor business stakeholders, understanding needs, gathering requirements, and providing thought leadership.

  
  

• Conductworkshops, stakeholder interviews,andrequirements-gatheringsessions to capture functional and compliance needto bemaintainedand prioritized in a Product Backlog.

  
  

• Translate complex technical capabilities into business-friendly language,facilitatingalignment across IT and business functions.

  
  

• Partnerwith Supply Chain,Finance,Accounting, andTaxteams to ensure serialization solutions drive measurable business value.

  
  

• Maintainsystem documentation, business process workflows, and compliance reporting. 

  
  

• Ensure cross-team alignment andmanage risks, escalations, and interdependencies.

  
  

• Work with Operation Team to ensure proper Serializationsystemmonitoring,identifyimprovement opportunities, and drive continuous optimization.

  
  

• Leadvendor and partner relationships, ensuring quality delivery and alignment with businessobjectives.

  
  

• Build andmaintainrelationships across IT, business units, and enterprise leadership to align strategy and execution.

  
  

• Provideguidance, mentoring, and knowledge-sharingacross IT and business analyst teams. 

  
  

Basic Qualifications and Experience:

• Bachelor’s degree with 10 - 14 years of experience in Business, Engineering,ITor relatedfield  OR

  
  

• Diploma with 14 - 18 years of experience in Business, Engineering,ITor related field 

  
  

Must-Have Skills:

• Demonstrated experiencewith atleast6years focused SAPPTS,OTC,SAP ECC/S-4and tolling processes within a global enterprise environment.

  
  

• Strong knowledge ofSAP ERP (ECC/S4), RTR,MM, OTCrelated Finance/Accounting/Supply chain processes.

  
  

• Deep understandingofSupply Chain Product physical flows,financial flows, trade compliance, customs management,and import/exportprocesses.

  
  

• Strong understanding of pharmaceutical/life sciences processes, business requirements andExperience working inGxPor other regulated environments.

  
  

• Proventrack recordas a business analyst or client-facing IT leader, bridging gaps between technology and business.

  
  

• Excellent facilitation, communication, and stakeholder management skills.

  
  

Good-to-Have Skills:

• Good understanding of SAP SD andlogisticsprocess. 

  
  

• Familiarity with Agile methodologies for software delivery and process improvement.

  
  

Professional Certifications:

• SAP Certified Application AssociateinSAPS/4 Hana Sales and Distribution 

  
  

• Agile Certified Practitioner 

  
  

Soft Skills:

• Strong analytical and problem-solving abilities.

  
  

• Excellent communication and collaboration skills.

  
  

• Ability to work effectively with cross-functional teams and stakeholders.

  
  

• Detail-oriented with a focus on accuracy and compliance.

  
  

• Proactive ownership mindset with strong prioritization skills.

  
  

EQUAL OPPORTUNITY STATEMENT

Amgen is an Equal Opportunity employer and will consider you without regard to your race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

We will ensure that individuals with disabilities are provided with reasonable accommodation toparticipatein the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.