Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

Function as the primary client liaison and lead for assigned programs. Negotiate critical program components based on knowledge of client requirements from initial request through contract completion and turnover; this includes recommending supplier and destinations options and solutions. Proactively negotiate price and contract and create reasonable preliminary budgets. Follow standard operating procedures for all sourcing activity.

• Review meeting request and conducts meeting qualification call with client and develop and implement program and profit/negotiation strategy to achieve best price and/or enhancement consideration with suppliers, supporting the specific needs of the client.

  
  
  

• Utilize knowledge of domestic and international destinations to recommend appropriate sites. Maintain knowledge of new destination options, value-priced destination options and promotional offerings.

  
  
  

• Gather all the information necessary to properly source and place an event on behalf of a client, including standard availability grids from designated technology tool. Initiate RFP process to secure appropriate room blocks, logistical event needs, and pricing from hotels and other suppliers.

  
  
  

• Qualify proposals to determine if appropriate and competitive and meet client deadline providing availability grid based on client standards, and review with client and team.

  
  
  

• Negotiate and confirm critical program components with supplier(s) and team, utilizing basic terms and conditions, and/or modifying pre-existing master policies to meet individual client requirements., advise the team and customer of initial deposit requirement and secure payment and Maintain accurate records, system input, and complete file management as outlined in company and client policies and procedures.

  
  
  

• Review all supplier contracts prior to finalization, ensure both program specific and generic terms and conditions are accurate and legally protective of both company and the client, including attrition dates, cancellation policies, etc. Use appropriate authorization and addendum form to ensure consistency and accuracy.

  
  
  

• Conduct final negotiations with selected suppliers for best possible pricing and concessions to meet savings and spend expectations and track supplier option dates and follows-up with team members and suppliers of program status

  
  
  

• Provide supplier with all appropriate documentation at sale notification including itinerary, supplier contracts and create meeting records in the designated meeting management system and complete all internal documentation for the program prior to turnover.

  
  
  

• Conduct additional negotiations with supplier(s), such as DMC companies, and all other third-party suppliers, pre- and post-sale, to improve costs, profitability and/or terms of targeted program components.

  
  
  

• Work closely with client to ensure program objectives are addressed, maintain open line of communication with client to ensure understanding of expectations and client satisfaction and partner with third party suppliers to understand and negotiate their services as needed. Advise the team members as appropriate regarding new or revised information from suppliers.

  
  
  

What We're Looking For

• Graduate with minimum of 4 years’ experience in hotel/venue sourcing/contracting.

  
  
  

• Proven negotiation skills and knowledge of domestic hotels and international destinations required

  
  
  

• Program management system experience preferred, especially with an online sourcing tool (Cvent)

  
  
  

• Prior successful experience in developing and maintaining key client and supplier relationships.

  
  
  

• Strong knowledge of program/event management and budget maintenance

  
  
  

Location

The #TeamGBT Experience

Work and life: Find your happy medium at Amex GBT.

• Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.

  
  
  

• Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.

  
  
  

• Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.

  
  
  

• We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.

  
  
  

• And much more!

  
  
  

All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.

Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.

Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.

What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!