Solutions Engineer - Bangalore

Meet theTeam:

TheSolutions Engineering Team,willbe designing,implementingand empowering the strategy in building a Digital Resilience foundation for Organizations for the next generation of communications and application delivery for India’s leading companies.Itoffersexhilarating, inspiring, global, high impact, and uniquely broad opportunities for growth.Worksclosely with other functions to conceptualize, design and build Digital Resilience COE for Organizations and Partners.

Your Impact

Highly regarded technicalleaders, both within the account team and theoperationfor which they work. Has a level of transparency inside and outside of Cisco and, therefore, provides influence and drives strategy & planning and investment at large around innovative architectural solutions with key partners. Provide business level mentorship to the Partner account team or Operation on technology trends and competitive threats, both at a business and technical level. Works closely with key partners to design and present business cases for innovative architectural solution development,investmentand implementation. Manages Cisco technical resources and engages SMEs on behalf of the partner. Acts as primary owner of the partner technical relationship.

 Qualifications

• Minimum 10 years of relevant experience with CCNA, CCNP, CCIE certificates

  
  
  

• Market Analysis and Planning

  
  
  

• Provide strategic feedbackregardingpartner landscape, and technology and solution trends within a local market (strategic)

  
  
  

• Business Development

  
  
  

• Evaluate current partner's technical readinessrelativeto Cisco’s technical strategy (solutions, services, product, quality of service, reputation) andidentifygaps in readiness

  
  
  

• Work with and influence partner to develop new partner practices aligned with Cisco’s architectural plays

  
  
  

• Coordinate with PAE, Partner SE Leader and Channels leaders in structuring new partnerships

  
  
  

• Partner Enablement

  
  
  

• Build the partner Technical Business Plan

  
  
  

• Analyze and give recommendations on partner technical needs, goals, andobjectives. 

  
  
  

• Ensure partner technical resources areprovidedappropriate products,solutionsand architecture training.Assistin training partner sales teams

  
  
  

• Provide positioning and use case development training (for partner to use with customer) to senior partner technical leadership. Focus training around architecturally positioning Cisco solutions and services

  
  
  

• Participate in development,measurementand management of the partner’s Technical Readiness Plan

  
  
  

• Sales Coordination

  
  
  

• Adapt existing or develop new Cisco solutions that address a specific partner need

  
  
  

• Cross communicate Cisco and partner value propositions, especially between partner and Cisco field SEs

  
  
  

• Aggressively capture insight into strategic / high-value opportunities that the partner is pursuing and connect with Cisco field team

  
  
  

• Partner Service and Support

  
  
  

• Act as key contact and customer concern point for partner technical issues within Cisco

  
  
  

• Educate partners and promote use of Cisco remote support model and effective use of partner and customer support tools (e.g.TAC)

  
  
  

• Personal and Interpersonal Development

  
  
  

• Provide feedback to Cisco business units (Products and Marketing) on features and solutions gaps in current products and coordinated solutions (Cisco / other vendors)

  
  
  

• Research and build collateral positioning the technical trends of the internetworking industry

  
  
  

• Qualify (Partner Led)

  
  
  

• Assist partner inrefining andresearching technical requirements of an opportunity

  
  
  

• Provide support in customer meetings and seminars

  
  
  

Responsibilities

• Work with partner to develop Technical Account Plan

  
  
  

• Work with partner in driving solution development (demos, POC and technical questions)

  
  
  

• Assistpartner in developing customer presentation materials

  
  
  

• Assistpartner with technical presentations of Cisco solution and services options to customer

  
  
  

• Assistpartner in demonstrating solution return on investment andimpactof Cisco solution to customer's business

  
  
  

• Post-Sales (Partner Led)

  
  
  

• Participate with partner in addressing post-sales, deal-specific technical questions

  
  
  

At Cisco, we’re revolutionizing how data and infrastructure connect and protect organizations in the AI era – and beyond. We’ve been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint.

Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you’ll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. 

We are Cisco, and our power starts with you.