Solution Designer-VOIS

Who we are
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture


About this Role
We are seeking a Solution Designer to join our Technology function within VOIS, based in Pune. In this role, the individual will translate complex business and functional Telco requirements into robust, scalable and reusable solution designs across BSS/OSS landscapes. This role plays a critical part in shaping end-to-end technical solutions, collaborating closely with developers, testers and DevOps teams to ensure high-quality delivery and operational stability.


What you’ll do

Translate functional and business Telco requirements into comprehensive solution and technical designs.
Own end-to-end technical solution design, configuration and implementation, resolving technical dependencies across systems.
Design highly reusable and generic technical solutions aligned with enterprise architecture standards.
Define and configure interfaces for data exchange between services and front-end applications, in alignment with experts from connected systems.
Present high-level, solution and technical designs to solution designers, testers and DevOps engineers within delivery teams.
Perform initial defect analysis and dispatch defects to appropriate teams for resolution.
Support incident and workaround handling in production environments, particularly during complex failure scenarios, in collaboration with DevOps engineers.
Conduct code reviews and approve pull requests for complex technical changes.
Support DevOps teams during deployments across multiple environments.

Who you are

An experienced Solution Designer with 4+ years of hands-on experience in BSS/OSS environments, translating Telco business requirements into solution designs.
A technologist with 2+ years of backend development experience using technologies such as Java, JavaScript, Python and relational databases.
Experienced in working with Amdocs systems such as OC, OH, SOM or similar platforms.
Skilled in creating highly reusable and generic technical solution designs.
Knowledgeable in Telco business domains, particularly Cable and TV services.
Familiar with TM Forum frameworks (eTOM, TAM, SID, ODA) and REST API design.
Bringing overall professional experience of 7+ years, including exposure to automated unit testing, DevOps practices, Git, Confluence, JIRA and API management.
Comfortable working within SAFe Agile environments.
Holding a professional qualification such as B.E./B.Tech, BCA/MCA, or BSc/MSc in Computer Science.
Additional value through SAFe Agile certifications, AWS certifications, and experience with Kafka, caching technologies and relational databases.

Not a perfect fit?
Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.


What's in it for you

Opportunity to work on complex, large-scale Telco transformation programmes within a global organisation.
Exposure to modern architectures, enterprise-scale systems and industry-leading platforms.
Collaboration with diverse, cross-functional teams across geographies.
A culture that supports continuous learning, innovation and professional growth.
The chance to make a meaningful impact on customer-facing services and operational excellence.

What skills you will learn

Advanced solution design techniques for large-scale BSS/OSS ecosystems.
Deeper expertise in enterprise integration patterns, API design and system interoperability.
Enhanced skills in production incident management and complex problem resolution.
Practical exposure to DevOps-led delivery and deployment practices.
Broader understanding of global Telco business processes and frameworks.

VOIS Equal Opportunity Employer Commitment
Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.


Join Us
At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.


Alert
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Follow us on social media and #StayConnected

• LinkedIn: https://www.linkedin.com/company/vois/
• Facebook: https://www.facebook.com/voisglobal
• Instagram: https://www.instagram.com/voisglobal/
• Chat with our employees: https://lnkd.in/dpkrcvR2