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Job description

This position is for a Software Engineer I within the eCRMS – Customer 360 (C360) Engineering team. In this role, you will contribute to the design and development of large-scale, cloud-native, event-driven, reactive applications that enable a global, 360-degree view of the customer.


As a Software Engineer I, you will work as part of a collaborative team contributing to full-stack development, including backend services (APIs and microservices), frontend development using React, and cloud-based solutions on Google Cloud Platform (GCP) and AWS. You will gain hands-on experience building scalable systems while learning industry best practices.



At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.


As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.



Responsibilities:
  • Contribute to the development of microservices that support a rapidly growing data platform
  • Assist in building scalable APIs using modern programming frameworks
  • Support the development of tools, automation, and instrumentation to improve system reliability
  • Work on services that enable real-time data processing and analytics
  • Collaborate with team members to improve the efficiency, reliability, and scalability of data pipelines
  • Participate in code reviews, testing, and debugging to ensure high-quality software delivery
  • Work on cross-functional initiatives and collaborate with engineers across teams
  • Learn and apply best practices in software development, system design, and cloud technologies

Qualifications:
  • Bachelor’s degree in Computer Science, Computer Engineering, and/or comparable experience
  • Knowledge of distributed (multi-tiered) systems, algorithms, NoSQL and relational databases
  • Knowledge of the core tools used in the planning, analyzing, crafting, building, testing, configuring, and maintaining of assigned application(s)
  • 1–3 years of experience (or equivalent internships/projects) in building applications using object-oriented programming (Java or similar technologies)
  • Basic understanding of REST APIs and microservices architecture
  • Familiarity with Java and writing clean, maintainable code
  • Understanding of data structures, algorithms, and software design principles
  • Exposure to relational databases and/or NoSQL technologies (e.g., Cassandra, Couchbase)
  • Familiarity with version control systems such as Git
  • Strong problem-solving skills and willingness to learn new technologies
  • Good communication and collaboration skills 
  • Exposure to cloud platforms such as AWS or GCP
  • Familiarity with frontend technologies such as React
  • Basic knowledge of event-driven architecture or messaging systems (e.g., Kafka, Vert.x)
  • Experience with build tools such as Maven or Gradle
  • Awareness of containerization technologies like Docker or OpenShift
  • Exposure to Elasticsearch, PostgreSQL, or Python
  • Interest in data engineering, machine learning, or AI concepts
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