Software Development Senior Analyst

Req ID: 357977 

NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now.

We are currently seeking a AS400 - Sr Developer ( Production Support ) to join our team in Hyderabad, Telangana (IN-TG), India (IN).

IBM i Platform Integration Engineer / IBM i Systems Engineer / IBM i Operations & Integration Lead / IBM i Platform Engineer

Role Summary

Need to work in Noon shift with overlap of 5 Hrs. with Onsite EST Hours.

We are seeking a hands-on IBM i Platform Integration Engineer to support and stabilize our IBM i (AS400) environment during and after our migration from on-prem to IBM Cloud. This role fills the operational and technical gaps between development, infrastructure, vendors, and platform operations.

The ideal candidate is comfortable working directly on the IBM i platform, installing and supporting applications, troubleshooting connectivity and integration issues, and acting as a technical liaison across teams. This role reports to the Technology Operations Supervisor and plays a critical role in reducing operational friction and ensuring platform reliability.

Key Responsibilities --

IBM i Platform Operations & Support
Install, configure, and support third-party and internally developed applications on IBM i
Perform system-level tasks including IPL coordination, PTF application, and environment validation
Support application deployments and upgrades in coordination with development teams
Monitor system health, job activity, subsystems, and resource utilization

Integration & Troubleshooting
Diagnose and resolve application, job, and batch processing issues across environments
Troubleshoot network connectivity issues in partnership with network and infrastructure teams
Analyze logs, job outputs, and system messages to identify root causes
Act as the first point of escalation before engaging vendors or developers

Cross-Team & Vendor Collaboration
Serve as a technical bridge between WINS developers, infrastructure teams, and external consultants
Communicate effectively with developers who prefer minimal context switching, translating issues into actionable technical terms
Work directly with vendor support teams and consultants, speaking the same operational language
Ensure issues are clearly documented, tracked, and escalated appropriately

Governance, Reporting & Stability
Provide clear, concise status updates and issue reporting to management
Document operational procedures, installation steps, and troubleshooting playbooks
Identify recurring issues and recommend process or tooling improvements
Support audit, compliance, and change management activities related to the IBM i platform

Required Skills & Experience --

Technical
Strong hands-on experience with IBM i (AS400) system administration
Experience installing and supporting applications on IBM i
Solid understanding of IBM i concepts such as libraries, subsystems, jobs, and authorities
Familiarity with PTFs, IPLs, and system maintenance activities
Working knowledge of networking fundamentals as they relate to IBM i connectivity
Ability to read logs, analyze failures, and troubleshoot complex platform issues

Collaboration & Communication
Proven ability to work with strong-willed or highly specialized technical teams
Comfortable acting as a translator between developers, infrastructure, and vendors
Able to escalate issues clearly and without drama
Strong written and verbal communication skills

Preferred Qualifications
Experience supporting IBM i in a cloud or hosted environment
Prior involvement in platform migrations or major infrastructure transitions
Experience working with managed service providers or consulting partners
Background in enterprise production support or regulated environments

What Success Looks Like in This Role
Fewer issues bouncing between teams without ownership
Developers stay focused on development while platform issues are resolved efficiently
Vendors are guided, not relied on blindly
Leadership receives clear, actionable visibility into risks and issues
The IBM i platform becomes more stable, predictable, and supportable during migration

About NTT DATA

NTT DATA is a $30 billion business and technology services leader, serving 75% of the Fortune Global 100. We are committed to accelerating client success and positively impacting society through responsible innovation. We are one of the world's leading AI and digital infrastructure providers, with unmatched capabilities in enterprise-scale AI, cloud, security, connectivity, data centers and application services. our consulting and Industry solutions help organizations and society move confidently and sustainably into the digital future. As a Global Top Employer, we have experts in more than 50 countries. We also offer clients access to a robust ecosystem of innovation centers as well as established and start-up partners. NTT DATA is a part of NTT Group, which invests over $3 billion each year in R&D.

Whenever possible, we hire locally to NTT DATA offices or client sites. This ensures we can provide timely and effective support tailored to each client’s needs. While many positions offer remote or hybrid work options, these arrangements are subject to change based on client requirements. For employees near an NTT DATA office or client site, in-office attendance may be required for meetings or events, depending on business needs. At NTT DATA, we are committed to staying flexible and meeting the evolving needs of both our clients and employees. NTT DATA recruiters will never ask for payment or banking information and will only use @nttdata.com and @talent.nttdataservices.com email addresses. If you are requested to provide payment or disclose banking information, please submit a contact us form, https://us.nttdata.com/en/contact-us.

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