Software Development Manager, IES DEX Consolidation Tech

Opportunity to help build and lead a transformative program from the ground up!
Join us in a rare ground-floor opportunity to shape and lead a critical program within Amazon's IES DEX organization. We're evolving from a successful proof of concept to an enterprise-scale operation in the Cart Building and Package Consolidation space, with a mission-critical goal of increasing Units Per Box, driving significant cost-to-serve savings for Amazon.
As a Software Development Manager, you'll lead a team responsible for defining and managing the lifecycle of this complex, cross-functional program. You'll work across both customer-facing products and core infrastructure, orchestrating efforts throughout the entire shopping journey - from smart notification systems and interactive product detail widgets to sophisticated checkout flows and post-purchase experiences. On the infrastructure side, you'll coordinate the development of high-throughput APIs, complex ML model integrations, and large-scale customer behavior datasets that drive decision-making across Amazon.
What makes this role particularly exciting is the multi-dimensional nature of the technical challenges and the opportunity to drive significant business impact. You'll manage initiatives spanning real-time incentive vending and clawback mechanisms, sophisticated abuse prevention algorithms, and precise customer targeting solutions. Our organization has evolved to develop robust platforms and APIs that are now critical infrastructure for multiple teams across Amazon, dealing with massive scale and unique technical challenges.
Key job responsibilities
-Directly manage a group of software development engineers, hiring, promotion, performance assessments etc.
-Work closely with engineers to build large-scale, highly distributed systems solving complex problems. Review both design specs and code and provide feedback to engineers to insist on highest standards in terms of system design and code quality.
-Partner with leadership and product team to identify new features that can bring substantial benefits.
-Prioritize feature requests to maximize contributions to our goals while maintaining the right trade-off between addressing tactical needs versus investing in strategic solutions.
- Define and drive the multi-year vision for the team.
- Oversee resource allocation to ensure appropriate business and staff development goals are met.
- Foster a culture of continuous engineering improvement through mentoring, feedback, and metrics while building a strong cross-functional organization through effective hiring, coaching, and talent development.
- Partner with diverse stakeholders to understand requirements, priorities, and processes, serving as the primary point of contact for project deliverables across teams.
A day in the life
You'll tackle challenges that influence millions of customers. Your day involves collaborating with team members on design decisions, reviewing code, and troubleshooting production systems. You'll balance immediate deliverables with planning for longer-term architectural improvements, all while leading your team through development cycles measured in weeks, not years. You'll spend time mentoring engineers, aligning stakeholders, and ensuring your team has what they need to deliver exceptional results.
- 3+ years of engineering team management experience
- 7+ years of engineering experience
- 8+ years of leading the definition and development of multi tier web services experience
- Knowledge of engineering practices and patterns for the full software/hardware/networks development life cycle, including coding standards, code reviews, source control management, build processes, testing, certification, and livesite operations
- Experience partnering with product or program management teams
- Experience designing or architecting (design patterns, reliability and scaling) of new and existing systems
- Experience in communicating with users, other technical teams, and senior leadership to collect requirements, describe software product features, technical designs, and product strategy
- Experience in recruiting, hiring, mentoring/coaching and managing teams of Software Engineers to improve their skills, and make them more effective, product software engineers
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