Service Desk Analyst

Marmon Technologies India Private Limited

As a part of the global industrial organization Marmon Holdings—which is backed by Berkshire Hathaway—you’ll be doing things that matter, leading at every level, and winning a better way. We’re committed to making a positive impact on the world, providing you with diverse learning and working opportunities, and fostering a culture where everyone’s empowered to be their best.

Under close supervision, follows documented and standardized procedures to diagnose and troubleshoot incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of less complex problems or escalation on behalf of customer to appropriate technical personnel. Learning role with 1 to 2 years of experience.

Under close supervision, follows documented and standardized procedures to diagnose and troubleshoot incoming employee calls. Provides support services to employees with technical problems and information technology issues involving desktop, laptop or network services from local personnel or from employees using network remote access. Provides timely resolution of less complex problems or escalation on behalf of customer to appropriate technical personnel. Learning role with 1 to 2 years of experience.

Following receipt of a conditional offer of employment, candidates will be required to complete additional job-related screening processes as permitted or required by applicable law.