Senior Wayside & On-Board Service Engineer (DCS)

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About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organisation to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

Job Description:

Hitachi Rail is looking for an enthusiastic self-motivated Senior Wayside & On-Board Service Engineer for DCS subsystem who thrives in a fast-paced environment. The successful candidate is comfortable performing a wide range of tasks from administrative to strategic. The position is based in Noida, India

About Us

A career at Hitachi Rail will help create a legacy. With operations in every corner of the world, our work goes to the cutting-edge of digital transformation and technology. From the multi-cultural strength of our global organization to the sustainable and innovative ways we work to bring people together, there’s something for everyone to get stuck into. And that’s where you come in.

About the Position:

The purpose of this role is to perform effective maintenance services under Annual Maintenance contract of Metro projects at Hitachi Rail and ensure System upkeep /availability for smooth Metro operations. Role requires strong technical knowledge, attention to detail, problem-solving skills, and the ability to work effectively in a fast-paced Metro environment. Position will be based on site locations near to Metro project and candidate should be open to move from one location / project to other based on business requirement.

Key Accountabilities:

• Ensure the execution of maintenance activities on site in accordance with the contractual KPIs
• System expert level support to NMRC staff for routine maintenance and basic troubleshooting.
• To conduct supervision of maintenance as per system checklist and troubleshoot during failure.
• Coordinate with internal telecom team and OEM (Belden) as product experts to resolve critical issues and root cause analysis (RCA).
• To conduct analysis of failures, prepare reports, routine business communications.
• Download regular logs of switches and NMS, analyse and investigate error & warnings to fix the issues.
• Verify network configuration, upload routine patches/updates and ensure smooth functioning of Data Communication Systems (DCS).
• Verify IP addresses with records and check DCS alarms of warning according to periodic schedule.
• Ensure proper documentation of maintenance and troubleshooting.
• Follow safety precautions, work permit guidelines of Metro rail while working.
• Ensure safety checks after completing the maintenance or troubleshooting.
• Perform shift and emergency duties when required
• This role requires 24x7 support to customers on a shift basis (telephonic support other than normal working hours) and hence night hours working sometimes.
• Ensure monitoring of the day-to-day maintenance performance and provide technical reporting to the Client.
• Ensure the availability of adequate stock and repair process activation

Key Experience Preferred:

• Post qualification experience of at least 05 Years for Degree holder or 07 years Diploma holder in DCS in Metro / Railways Signalling.
• Excellent understanding of Data Communication Systems used in Metro rail
• Working experience on Telecom equipment such as Radios, Antenna, switches, routers etc.
• Working knowledge of power supply equipment and connectors used in DCS networks.
• Working experience of large-scale communication networks and NMS system.
• Able to work under pressure and efficient trouble shooting skills
• Ensure to follow proper documents / checklist of respective maintenance and troubleshooting.
• Excellent client-facing and internal communication skills
• Good written and verbal communication skills
• Able to work under pressure and efficient trouble shooting skills

Education/Qualifications Preferred:

• Degree OR Diploma in Electrical / Electronics / Computer Science / Instrumentation Engineering from a recognized University or equivalent.

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Thank you for your interest in Hitachi Rail. If your application is of interest, we will be in contact. Please do not hesitate to discover more about us and our latest jobs at  https://www.hitachirail.com/careers.

At Hitachi Rail, there is a place for everyone. We welcome and value differences in background, age, gender, sexuality, family status, disability, race, nationality, ethnicity, religion, and world view. It is our commitment to create an inclusive environment - we are proud to be an equal opportunity employer.

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