Senior Vice President - Middle Office Operations

About Citco

The market leader. The premier provider. The best in the business. At Citco, we’ve been the front-runner in our field since our incorporation in 1948 led to the evolution of the asset servicing sector itself. This pioneering spirit continues to guide us today as we innovate and expand, push beyond the boundaries of our industry, and shape its future. From working exclusively with hedge funds to serving all alternatives, corporations and private clients, our organization has grown immensely across asset classes and geographies. For us, this progress is a pattern that we’ll only maintain as we move forward, always prioritizing our performance. So for those who want to play at the top of their game and be at the vanguard of their space, we say: Welcome to Citco.

About the Team & Business Line

Fund Administration is Citco’s core business, and our alternative asset and accounting service is one of the industry’s most respected. Our continuous investment in learning and technology solutions means our people are equipped to deliver a seamless client experience. 

The Middle Office Solutions (MOS) department provides an extensive suite of middle office solutions to clients within three main pillars; Trade Operations, Collateral  Operatons and Treasury & Cash Management.

Position Overview

The SVP, MOS is a senior leadership role responsible for driving operational excellence across Collateral Management, Treasury/Cash Settlements, and Trade Operations on behalf of Citco's global client base. The SVP will build and scale a best-in-class MOS Mumbai and Global Operations team, serving as the primary relationship lead for key clients while ensuring day-to-day operations are executed accurately, efficiently, and in alignment with Citco's risk framework

Key Responsibilities

Communicate Citco's vision and strategic goals, ensuring alignment of departmental objectives within MOS

Demonstrate comprehensive knowledge of MOS's end-to-end business operations and ecosystem, products our client’s trade

Serve as MOS Mumbai's senior relationship lead, acting as a trusted point of escalation for key clients

Champion a proactive risk culture, encouraging teams to identify potential issues and escalate appropriately

Own and develop MOS Mumbai's Risk Framework, ensuring timely incident recording, action plan completion, and risk reporting to global stakeholders

Drive continuous improvement of the control environment, providing business control metrics to senior leadership

Drive Succession Planning, Resource Management, and senior hiring decisions, while ensuring headcount targets are achieved through accurate forecasting, HC submissions, and workforce metrics reporting

Lead, coach, and develop AVPs/VPs and MOS teams, fostering a high-performance culture built on accountability and continuous growth.

Collaborate with the MOS onshore teams to facilitate new business onboardings, while ensuring continuity and growth of existing client relationships

Lead local and global initiatives/Projects, work with other Citco's offices and technology groups, ensuring projects are delivered to completion.

Present performance insights, product updates, and future-state plans to senior management and global stakeholders.

About You

15+ years of experience in financial services operations, 10+ Years of experience in managing staff

Proven track record of leading large, multi-functional teams within a Fund Administration, Custody, or Capital Markets environment at a senior leadership level

Strong product knowledge across Domestic, Global and OTC security markets, Fixed Income, and Derivative instruments, with a solid understanding of Hedge Fund Operations and significant exposure to Payments Processing/Collateral Management

Familiarity with industry platforms, regulatory frameworks, and market infrastructure relevant to Payments and Collateral ecosystems.

Core Competencies

Executive-level leadership and people development

Strategic thinking and organizational alignment

Risk governance and control environment management

Client relationship management and business development

Global stakeholder engagement and communication

Operational excellence and process improvement

Our Benefits

Your well-being is of paramount importance to us, and central to our success. We provide a range of benefits, training and education support, and flexible working arrangements to help you achieve success in your career while balancing personal needs. Ask us about specific benefits in your location.

We embrace diversity, prioritizing the hiring of people from diverse backgrounds. Our inclusive culture is a source of pride and strength, fostering innovation and mutual respect.

Citco welcomes and encourages applications from people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the selection.