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Job description

We are Progress (Nasdaq: PRGS), the trusted provider of software that enables our customers to develop, deploy, and manage responsible, AI-powered applications and experience with agility and ease. We’re proud to have a diverse, global team where we value the individual and enrich our culture by considering varied perspectives because we believe people power progress. Join us as a Senior Manager UX Designer in Bengaluru and help us do what we do best: propelling business forward. This role focuses on driving innovation and impact within our ShareFile product line. ShareFile provides organizations with secure and intuitive solutions to enhance client experiences, streamline document workflows, and improve collaboration. With a global presence of 90,000 customers and over 3 million licensed users, ShareFile is dedicated to transforming how people work by delivering tools that make their professional lives simpler, more efficient, and more rewarding.We’re looking for a Senior UX Design Manager to lead a team of UX Designers solving meaningful customer problems across complex digital experiences. This role blends people leadership, product thinking, systems thinking, and execution. You’ll partner with Design, Product, and Engineering to shape direction, raise quality, and deliver intuitive, cohesive, outcome-driven experiences. You’ll create an environment where designers can do their best work, grounded in curiosity, collaboration, accountability, and customer understanding.We see Design as a strategic partner in defining problems, shaping product strategy, validating decisions, and driving measurable outcomes. What we believe inStart with people, not featuresFocus on outcomes over outputsValue curiosity, systems thinking, and craftUse research and evidence to guide decisionsBring clarity to complexityKey responsibilities. You will...Lead, coach, and grow a team of UX Designers across several product areas.Create an environment of accountability, collaboration, continuous growth, and high-quality design work.Help teams frame customer and business problems clearly before jumping into solutions.Partner closely with Product Management and Engineering leadership to shape product strategy and roadmap direction.Drive a strong customer-centered design process grounded in research, usability testing, and iterative learning.Guide teams in creating intuitive, scalable, and cohesive experiences across the product ecosystem.Help establish and evolve UX standards, patterns, systems, and ways of working.Ensure teams balance customer needs, business goals, technical feasibility, and long-term product quality.Advocate for accessibility, usability, consistency, and thoughtful interaction design across experiences.Support designers in developing stronger product thinking, communication, storytelling, and systems thinking skills.Foster strong cross-functional relationships and alignment across teams.Influence decision-making through clear rationale, evidence, and customer insights.Help scale UX maturity across the organization through leadership, mentorship, and operational improvements.Continuously improve how the team explores, prototypes, validates, and delivers ideas. At a minimum you will have...10+ years in design, with 5+ years leading UX or Product Design teamsExperience in B2B, SaaS, or enterprise productsStrong foundation in user-centered design, IA, and usabilityExperience working closely with Product and Engineering in agile teamsStrong communication and stakeholder influence skillsAbility to balance strategy with executionExperience navigating ambiguity and driving alignmentStrong systems thinking across product ecosystemsExperience using research, testing, and analytics to inform decisionsTrack record of improving product quality and outcomesUnderstanding of accessibility and inclusive designExperience with tools like Figma and AI-assisted workflowsGrowth mindset and continuous improvement approachExceptional candidates will have...Experience building or scaling design systemsStrong product strategy and business acumenExperience advancing UX maturity and collaboration modelsExperience improving UX processes and operationsFamiliarity with AI-assisted workflows and rapid prototypingExperience with platform or interconnected product ecosystemsAbility to tie UX decisions to business and customer outcomesPortfolio demonstrating systems thinking and strategic impactIf this sounds like you and fits your experience and career goals, we’d be happy to chat. What we offer in return is the opportunity to experience a great company culture with wonderful colleagues to learn from and collaborate with and also to enjoy: Compensation Competitive remuneration package Employee Stock Purchase Plan Enrollment Vacation, Family, and Health 30 days of earned leaveAn extra day off for your birthdayVarious other leaves like marriage leave, casual leave, maternity, and paternity leavePremium Group Medical Insurance for employees and five dependents, personal accident insurance coverage, life insurance coverageProfessional development reimbursement Interest subsidy on loans - either vehicle or personal loansHealth Club ReimbursementApply Now! #LI-SR1#LI-Hybrid
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