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Senior Technical Architect - Cloud - Application Support,L2/L3 Support,Supply chain domain

4 days ago 2026/08/24
Other Business Support Services
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Job description

Job Description

Overview:


  • Leading AI-driven Global Supply Chain Solutions Software Product Company and one of Glassdoor’s “Best Places to Work”


  • Seeking an astute individual that has a strong technical foundation with the hands-on experience on Kubernetes, Docker, Shell Scripting, Ansible and Cloud (GCP/AWS/Azure). 


Our current technical environment:


  • Software: Java, Springboot, React, Gradle, GIT, Hibernate, Rest API, OAuth


  • Application Architecture: Scalable, Resilient, event driven, secure multi-tenant Microservices architecture


  • Cloud Architecture: MS Azure (ARM templates, AKS, HD insight, Application gateway, Virtue Networks, Event Hub, Azure AD)


  • Frameworks/Others: Kubernetes, Kafka, Elasticsearch, Spark, NOSQL, RDBMS, Springboot, Gradle GIT, Ignite.


What you’ll do:


  • Designing, developing and deploying modular cloud-based systems.


  • Collaborating with our engineering teams to evaluate and identify optimal cloud solutions.


  • Review and act on the Service requests, Infrastructure requests and Incidents logged by our Implementation teams and clients. Identifying, analysing, and resolving infrastructure vulnerabilities and application deployment issues


  • Modifying and improving existing systems. Suggest process improvements and implement them.


  • Educating teams on the implementation of new cloud technologies and initiatives particularly GCP and Azure


  • Developing and maintaining cloud solutions in accordance with best practices.


  • Ensuring efficient functioning of data storage and processing functions in accordance with company security policies and best practices in cloud security.


  • Regularly reviewing existing systems and making recommendations for improvements.


  • Interacting with clients, providing cloud support, and making recommendations based on client needs.


What we are looking for:


  • Looking for 10-13 of work experience.


  • Work with product and cloud architects to design automated pipelines to support SaaS delivery and operations in Azure and GCP cloud platforms.


  • Hands-on experience and/or significant familiarity with Cloud and automation tools/technologies such as (all not required): Microsoft, Google, Amazon CI/CD tool suites; IaaS, PaaS, SaaS tool suites; other tools such as Terraform, Ansible, Jenkins, GitHub/BitBucket, Artifactory, Maven, Docker & Kubernetes, etc


  • Solid understanding of and demonstrated hands-on experience with collaboration tools (any 2) JIRA, Confluence, visualization tools (Lucid Charts, Visio), Office Suite and SharePoint. 


  • Understanding of ITIL processes (Incident management, Request fulfillment, Change management, RCAs)


  • Experience in shell scripting (unix, python)


  • Proficiency in JIRA, Rally, or similar Agile lifecycle tools; solid understanding of and demonstrated hands-on experience in using Agile Project Management tools 


  • Work with company personnel to define technical problems and requirements, determine solutions, and implement those solutions.


  • Provide technical feedback to engineering regarding product changes and enhancements.


  • Deploy and automate deployment as well as monitor the client solution; make sure the client environments are up 99.9999% of the time and meet the response time SLAs.


  • Plan upgrades and executes towards the goal of moving all the clients to the latest version of the software.


  • Make sure the deployments are secure and work with security team to harden the environments and fix any security vulnerabilities.


  • Inspires the team to become better at their craft and trains the team both technically and functionally.


  • Looks beyond the surface and fix the root causes rather than symptoms. 


  • Identifies skill gaps, and actively helps in training the new members of the team on the open-source technology stack


  • Actively identifies and reduces complexity in deployments and motivates team members to do the same. 


  • Provide technical feedback to engineering regarding product changes and enhancements.


  • Create tests, tools, and diagnostic procedures for use by product support personnel.


  • Considers operational costs even in early design stages and incorporates it as a factor into the decision-making process.












 

Our Values



If you want to know the heart of a company, take a look at their values. Ours unite us. They are what drive our success – and the success of our customers. Does your heart beat like ours? Find out here: Core Values


All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.


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