Senior System Support Specialist

With a global team of 5600+ IT professionals, DHL IT Services connects people and keeps the global economy running by continuously innovating and creating sustainable digital solutions. We work beyond global borders and push boundaries across all dimensions of logistics. You can leave your mark shaping the technology backbone of the biggest logistics company of the world. Our offices in Cyberjaya, Prague, and Chennai have earned #GreatPlaceToWork certification, reflecting our commitment to exceptional employee experiences.

Digitalization. Simply delivered.
At IT Services, we are passionate about database technology. Our Infrastructure Services – Database and Middleware team is continuously expanding. No matter your level of database administration proficiency, you can always grow within our diverse environment.

#DHL #DHLITServices #GreatPlace #Database #NoSQL #CosmosDB #MongoDB

Grow together
You will support globally critical database systems within Infrastructure Services, deliver infrastructure and database systems build improvements, and contribute to internal projects focused on enhancing database environments. Your role includes proactive maintenance and administration of database systems to ensure stable IT service delivery, improving system availability by preventing outages and performance issues. You will work with project teams to ensure infrastructure components meet required standards, and you will play an active role in sharing knowledge and offering guidance to colleagues.

Ready to embark on the journey? Here’s what we are looking for:

As a Senior System Support Specialist (NoSQL DBA), having hands‑on expertise in Azure Cosmos DB is a huge plus. Very good knowledge of MongoDB will also be an integral part of this role.

You are a database aficionado, therefore you have a good understanding of Azure Cosmos DB, backed by at least three years of hands‑on experience across its various APIs. You hold a Bachelor’s degree in Computer Science or have equivalent qualification, and you bring working knowledge of Azure cloud services, Database‑as‑a‑Service concepts, and containerization technologies such as Kubernetes and Docker. Your experience with MongoDB administration—including Ops Manager automation—is considered an advantage. You are proficient in Linux administration (RHEL) and have solid foundations in high availability, disaster recovery, and distributed database architecture, along with familiarity in performance tuning, query optimization, and monitoring tools. This role also requires readiness to provide 24×7 on‑call support. You are able to work independently, prioritize and organize your tasks under time and workload pressure. Working in a multinational environment, you can expect cross-region collaboration with teams around the globe, thus being advanced in spoken and written English will be certainly useful.

An array of benefits for you:

• Hybrid work arrangements to balance in-office collaboration and home flexibility.
• Medical Insurance: Self + Spouse + 2 children. An option to opt for Voluntary Parental Insurance (Parents / Parent -in-laws) at a nominal premium covering pre existing disease.
• In House training programs: professional and technical training certifications.