Senior Specialist - Middle Office Client Services

At Franklin Templeton, we’re driving our industry forward by developing new and innovative ways to help our clients achieve their investment goals. Our dynamic and diversified firm spans asset management, wealth management, and fintech, offering many ways to help investors make progress toward their goals. Our talented teams working around the globe bring expertise that’s both broad and unique. From our welcoming, inclusive, and flexible culture to our global and diverse business, we offer opportunities not only to help you reach your potential but also to contribute to our clients’ achievements.

Come join us in delivering better outcomes for our clients around the world!

 About the department:

The Middle Office enables seamless portfolio and trading operations through analytics, automation, and client service. The team partners closely with Trading, Portfolio Management, and global operations teams to deliver efficient workflows and scalable solutions. You will work in a collaborative, high-impact environment focused on innovation, process improvement, and delivering measurable outcomes for front office stakeholders.

Core Responsibilities:

• You will deliver analytical and operational support to key stakeholders.

  
  
  

• You will identify and implement automation opportunities across teams.

  
  
  

• You will build solutions using Power Platform, Alteryx, and other tools.

  
  
  

• You will apply Python or SQL for data-driven insights.

  
  
  

• You will support and mentor citizen developers.

  
  
  

Strategic Responsibilities:

• You will lead global department’s automation and transformation initiatives.

  
  
  

• You will manage project pipelines and track progress.

  
  
  

• You will represent the function in internal and external forums.

  
  
  

• You will stay current with automation and AI trends.

  
  
  

Team & Collaboration:

• You will collaborate with global technology and operations teams.

  
  
  

• You will resolve production issues with internal and external partners.

  
  
  

• You will enhance workflows and strengthen operational controls.

  
  
  

• You will lead testing, implementation, and training activities.

  
  
  

• You will support front office teams with complex requirements.

  
  
  

Experience, Education & Certifications:

• Bachelor’s degree in Technology or related field.

  
  
  

• 8–12 years experience in middle-office or similar roles.

  
  
  

• Strong understanding of financial markets and instruments is a plus

  
  
  

Technical Skills:

• Expertise in automation tools and platforms (Power Platform, Alteryx, Power Query Dataflows, DAX, RDL / SSRS, Power FX, with ability to quickly explore any new tools)

  
  
  

• Proficiency in Python or SQL.

  
  
  

• Strong data modeling, ETL, and reporting experience.

  
  
  

Soft Skills:

• Strong problem-solving and analytical skills.

  
  
  

• Ability to work independently and lead initiatives.

  
  
  

• Effective stakeholder communication and collaboration.

  
  
  

Work Shift Timing - 1:30 PM - 10:30 PM IST

Experience our welcoming culture and reach your professional and personal potential!

Our culture is shaped by our diverse global workforce and strongly held core values. Regardless of your interests, lifestyle, or background, there’s a place for you at Franklin Templeton. We provide employees with the tools, resources, and learning opportunities to help them excel in their career and personal life.

Hear more from our employees

 
By joining us, you will become part of a culture that focuses on employee well-being and provides multidimensional support for a positive and healthy lifestyle. We understand that benefits are at the core of employee well-being and may vary depending on individual needs. Whether you need support for maintaining your physical and mental health, saving for life’s adventures, taking care of your family members, or making a positive impact in your community, we aim to have them covered.  

Highlights of our benefits include:

• Professional development growth opportunities through in-house classes and over 150 Web-based training courses

  
  
  

• An educational assistance program to financially help employees seeking continuing education

  
  
  

• Medical, Life and Personal Accident Insurance benefit for employees. Medical insurance also cover employee’s dependents (spouses, children and dependent parents)

  
  
  

• Life insurance for protection of employees’ families

  
  
  

• Personal accident insurance for protection of employees and their families

  
  
  

• Personal loan assistance

  
  
  

• Employee Stock Investment Plan (ESIP)

  
  
  

• 12 weeks Paternity leave

  
  
  

• Onsite fitness center, recreation center, and cafeteria

  
  
  

• Transport facility

  
  
  

• Child day care facility for women employees

  
  
  

• Cricket grounds and gymnasium

  
  
  

• Library

  
  
  

• Health Center with doctor availability

  
  
  

• HDFC ATM on the campus

  
  
  

Learn more about the wide range of benefits we offer at Franklin Templeton

Franklin Templeton is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all applicants and existing employees, and we evaluate qualified applicants without regard to ancestry, age, color, disability, genetic information, gender, gender identity, or gender expression, marital status, medical condition, military or veteran status, national origin, race, religion, sex, sexual orientation, and any other basis protected by federal, state, or local law, ordinance, or regulation. 
 
Franklin Templeton is committed to fostering a diverse and inclusive environment. If you believe that you need an accommodation or adjustment to search for or apply for one of our positions, please send an email to accommodations@franklintempleton.com. In your email, please include the accommodation or adjustment you are requesting, the job title, and the job number you are applying for. It may take up to three business days to receive a response to your request. Please note that only accommodation requests will receive a response.