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Senior / Operations Manager - US Outbound Sales Process

30+ days ago 2026/09/03
Other Business Support Services
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Job description

๐Ÿš€ ๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐—›๐—ถ๐—ฟ๐—ถ๐—ป๐—ด: ๐—ฆ๐—ฒ๐—ป๐—ถ๐—ผ๐—ฟ / ๐—ข๐—ฝ๐—ฒ๐—ฟ๐—ฎ๐˜๐—ถ๐—ผ๐—ป๐˜€ ๐— ๐—ฎ๐—ป๐—ฎ๐—ด๐—ฒ๐—ฟ โ€“ ๐—จ๐—ฆ ๐—ข๐˜‚๐˜๐—ฏ๐—ผ๐˜‚๐—ป๐—ฑ ๐—ฆ๐—ฎ๐—น๐—ฒ๐˜€ ๐—ฃ๐—ฟ๐—ผ๐—ฐ๐—ฒ๐˜€๐˜€ (๐— ๐—ผ๐—ต๐—ฎ๐—น๐—ถ) Are you a results-driven leader with strong experience in US outbound sales operations and P&L ownership?
This is your opportunity to lead high-impact campaigns, drive revenue growth, and build high-performing teams in a dynamic call center environment.
๐Ÿ“ ๐—Ÿ๐—ผ๐—ฐ๐—ฎ๐˜๐—ถ๐—ผ๐—ป: Mohali (Work from Office) ๐ŸŒ™ ๐—ฆ๐—ต๐—ถ๐—ณ๐˜: 8:30 PM โ€“ 5:30 AM (US Night Shift) ๐Ÿ“… ๐—ช๐—ผ๐—ฟ๐—ธ๐—ถ๐—ป๐—ด ๐——๐—ฎ๐˜†๐˜€: 5 Days a Week ๐Ÿ’ผ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ: 8โ€“10+ years in International BPO (US Outbound Sales) ๐Ÿ’ฐ ๐—ฆ๐—ฎ๐—น๐—ฎ๐—ฟ๐˜†: โ‚น20 LPA โ€“ โ‚น25 LPA ๐Ÿ”น ๐—ž๐—ฒ๐˜† ๐—›๐—ถ๐—ด๐—ต๐—น๐—ถ๐—ด๐—ต๐˜๐˜€ ๐—ผ๐—ณ ๐˜๐—ต๐—ฒ ๐—ฅ๐—ผ๐—น๐—ฒ: End-to-end P&L ownership and revenue delivery Lead US outbound sales campaigns (acquisition, cross-sell, upsell) Drive performance through KPIs, OKRs & Balanced Scorecard Manage large teams, attrition, and engagement strategies Optimize dialer strategy, WFM, and campaign execution Strong client interaction & stakeholder management ๐ŸŽฏ ๐—ช๐—ฒโ€™๐—ฟ๐—ฒ ๐—น๐—ผ๐—ผ๐—ธ๐—ถ๐—ป๐—ด ๐—ณ๐—ผ๐—ฟ ๐—ฝ๐—ฟ๐—ผ๐—ณ๐—ฒ๐˜€๐˜€๐—ถ๐—ผ๐—ป๐—ฎ๐—น๐˜€ ๐˜„๐—ถ๐˜๐—ต: โœ” Proven leadership in US outbound call centers โœ” Strong analytical & decision-making skills โœ” Experience in revenue management & operations excellence ๐Ÿ“ฉ ๐—œ๐—ป๐˜๐—ฒ๐—ฟ๐—ฒ๐˜€๐˜๐—ฒ๐—ฑ ๐—ฐ๐—ฎ๐—ป๐—ฑ๐—ถ๐—ฑ๐—ฎ๐˜๐—ฒ๐˜€ ๐—ฐ๐—ฎ๐—ป ๐˜€๐—ต๐—ฎ๐—ฟ๐—ฒ ๐˜๐—ต๐—ฒ๐—ถ๐—ฟ ๐—ฟ๐—ฒ๐˜€๐˜‚๐—บ๐—ฒ ๐—ฎ๐˜: ๐Ÿ‘‰ monika@skysun.
io ๐Ÿ“ž ๐—ข๐—ฟ ๐—ฐ๐—ฎ๐—น๐—น ๐—ฑ๐—ถ๐—ฟ๐—ฒ๐—ฐ๐˜๐—น๐˜† ๐—ฎ๐˜: ๐Ÿ‘‰ 9815896559 ๐Ÿ” Feel free to like, comment, or share with someone who might be a great fit!
#Hiring #SeniorOperationsManager #BPOJobs #USProcess #MohaliJobs #OutboundSales #LeadershipHiring #CallCenterJobs #NightShiftJobs
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