Senior Manager, Secondary Loans

•    To monitor and process lifecycle activities and Corporate Actions for the US Secondary Loans Business
•    Apply a strong understanding of corporate loans, the secondary loan market, and broader capital markets where relevant.
•    Process all loan servicing activities in LoanIQ on a timely and accurate manner, including full reconciliation of cashflows, acting as the first line of defence.
•    Monitor, review, and process corporate actions related to US Secondary Loans Business (e.g., amendments, waivers, restructurings, prepayments, refinancings).
•    Leverage expertise in cash reconciliations with strong working knowledge of TLM to support daily operations and control activities.
•    Proactively identify, remediate, and escalate issues, working with stakeholders to enhance the risk framework and strengthen controls.
•    Identify and mitigate operational, financial, and regulatory risks, ensuring full adherence to internal policies and procedures.
•    Build a strong understanding of systems, workflows, and the control framework to support robust and efficient operations.
•    Demonstrate excellent attention to detail, sound risk judgement, and high-quality execution.
•    Support the smooth operation of controls and provide effective support to front office and other business partners.
•    Create and deliver MIS, reporting, and business insights related to US secondary loan trades.
•    Drive and support automation initiatives to improve existing control frameworks and reduce manual touchpoints.
•    Ensure a positive impact on clients through accurate processing, low error rates, and timely issue resolution.
•    Embrace change, adopt new processes, and demonstrate curiosity and a commitment to continuous learning.
•    Collaborate effectively across teams, contributing to problem solving, driving consensus, and constructively challenging the status quo where needed.

Strategy
•    Define and execute the operational strategy for US secondary loans and related corporate actions, aligning processes, capacity, and controls with the overall business strategy, growth agenda, and productivity objectives.

Business
•    Support the loans trading and lending businesses by delivering reliable, timely, and accurate trade lifecycle and corporate action processing, acting as a trusted partner to Front Office and other stakeholders to enable sustainable revenue growth.

Processes
•    Own and continuously improve end-to-end processes for US secondary loan lifecycle activities and corporate actions, driving standardisation, automation, efficiency, and strong controls across trade capture, settlement, events, and reconciliations. Own and continuously improve end-to-end processes for US secondary loan lifecycle activities and corporate actions, driving standardisation, automation, efficiency, and strong controls across trade capture, settlement, events, and reconciliations.

Risk Management
•    Embed a robust risk and control framework across all activities, ensuring adherence to operational risk policies, regulatory requirements, and internal standards, proactively identifying and mitigating risks, and promptly addressing incidents and audit findings.

Governance
•    Ensure effective governance over US secondary loans and corporate actions operations by maintaining clear procedures, MI, and reporting, participating in relevant committees and forums, and providing transparent oversight, challenge, and escalation on key issues.

Regulatory & Business Conduct

•    Display exemplary conduct and live by the Group’s Values and Code of Conduct. 
•    Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.
•    Effectively and collaboratively identify, escalate, mitigate and resolve risk, conduct and compliance matters.

Key stakeholders

•    Trading Desk, Product Control, Market Risk, Operations Risk and Operations teams within FMO and CIB

• Education: Bachelor’s degree in finance, Business, Accounting Or Related Discipline
• Relevant 6-8 yrs of work experience in Loan Operations
• Certifications: Professional Certifications In  Operations, Risk, Or Loan Markets Are An Advantage.
• Shift timings : Only Night Shifts ( US Coverage)

•    Loan Servicing (LOAN IQ)
•    Corporate Action
•    Operations
•    Settlement
•    Cash Reconciliation
•    Communication 

We're an international bank, nimble enough to act, big enough for impact. For more than 170 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents and we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion.

Together we:

• Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do
• Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well
• Are better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

• Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations.
• Time-off including annual leave, parental/maternity (20 weeks), sabbatical (12 months maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum.
• Flexible working options based around home and office locations, with flexible working patterns.
• Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits
• A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning.
• Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.