Senior Manager-Compliance

Strengthens AEBC’s compliance framework by embedding regulatory requirements into business processes, providing actionable guidance, and proactively managing risks. Drives stakeholder alignment, supports regulatory initiatives, and ensures timely resolution of compliance gaps while fostering a strong compliance culture.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. From delivering differentiated products to providing world-class customer service, we operate with a strong risk mindset, ensuring we continue to uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.

• Developing and maintaining an effective Compliance program to ensure a best in class Compliance culture within AEBC.
• Providing guidance to business units on regulatory matters and interpretation of guidelines issued by various regulators.
• Providing guidance and support to the lines of businesses through participation in new product/service projects
• Provide expert guidance and recommendations on compliance matters, including regulatory changes and their impact on the organization.
• If applicable, manage and mentor a team of compliance professionals, ensuring their effectiveness and development.
• Collaborate with other internal departments and vendors to integrate compliance into business processes and decision-making.
• Participate in new product / system launches by collaborating closely with internal teams and external vendors to ensure that compliance requirements are considered from the initial stages of development
• Create / review the Business Requirements Document (BRD) by clearly articulating regulatory requirements, and conduct User Acceptance Tests (UAT) to validate that systems and processes are aligned with compliance and regulatory expectations
• Actively participate in meetings, forums, and associated workshops with stakeholders to provide compliance inputs and ensure adherence to industry regulations and enterprise standards throughout the implementation lifecycle
• Assess the control framework and review the controls to ensure that they are in Compliance with regulatory requirements
• Ability to engage effectively with vendors and third parties who provide financial services to Banks / Regulated Entities, ensuring that third-party solutions and processes meet regulatory and compliance standards while managing associated risks
• Ability to manage large scale regulatory projects and provide subject matter expertise from a regulatory standpoint.
• Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market
• Providing advice and guidance on compliance issues within the market in a manner consistent with all local directives, circulars, and communications.
• Developing and executing a compliance training program for AEBC with specific focus on consumer card acquisitions and related practices. Assist management in promoting staff awareness of compliance requirements, in partnership with designated Compliance Champions.
• Maintaining working knowledge of relevant legal and regulatory requirements. As needed, utilize General Counsel's Office, Global / Market Compliance Office, or other line of business subject matter compliance experts. Ensure that business activities are aligned to American Express Company compliance program and local regulations in local market. 

Provide regular updates to various committees within AEBC

Minimum of 10 to 15 years of relevant experience in consultancy within the Big Four or in a bank/financial institution background. 

• Demonstrate excellent verbal and written communications skills. 

• Good knowledge of India AML Laws and practices • Strong knowledge of Banking Regulations Act, Prevention of Money Laundering Act and other laws applicable to Commercial Banks and Payment Operators 

• Working knowledge of Bank Secrecy Act, USA Patriot Act, Office of Foreign Assets Control (preferred)

• Ability to operate multi-nationally with regulators, law enforcement, business partners and Agents 

• Strong problem solving and analytical skills including the ability to conceptualize and break down complex issues into actionable tasks. 

• Ability to address large groups and conduct training. 

• High standard of integrity. 

• Strong computer knowledge; excellent MS Word, Excel, PowerPoint skills. 

• Ability to multitask effortlessly and manage competing priorities under demanding deadlines. 

• Must be self-motivated, dependable, adaptable and detail oriented with a proven ability to work independently or within a team environment. 

• Good academic qualification with experience in compliance, audit or legal would be an advantage. Prior experience in a control / support function would be given preference. 

• Fair knowledge of the Card industry and its business practices with good understanding of end to end front office and Back office activities. 

• Preferably CA/CS/LLB/CAMS/CIA/MBA. 

• Handled Regulatory Compliance within large banks or payment operators 

• Experience in working with regulatory bodies will be an added advantage