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Senior Consultant- Servicenow tester

30+ days ago 2026/06/13
Other Business Support Services
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Job description

Roles and Responsibilities

* Experience in leading the ServiceNow testing projects for about 1-2 years and should have complete knowledge on the testing process.
* Should have experience in preparing Test Strategy and Test Plan
* Relevant experience in testing ServiceNow ITSM Modules (Incident management, Change management, Problem management, Service Catalog, etc.), ITOM, SOM, HRSD etc.
* Relevant experience on ServiceNow Automated test framework (ATF) automation tool.
* Proficiency in understanding the requirements and review test cases efficiently.
* Should have involved in the ServiceNow Integrations validation
* Involvement in Test Execution, Results Analyzing and Defect Reporting
* Good in Client communications and sharing the Monthly, Weekly and Daily status report
* Should track the deliverables as project timelines and good in highlighting project risks
* Have good knowledge on Agile methodologies and SDLC process.
* Good understanding of CMDB, service mapping and Discovery.
* Involved in Dashboards, reports and SLA's testing.
* ITSM Foundation and ATF Micro certification is an added advantage.
* Proficient in handling upgrade and regression testing.
* Ability to contribute to a high performing motivated work group by applying interpersonal and collaboration skills to achieve project goals.
* Basic Knowledge on postman is an added advantage.


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