Sales Tech Lead, SSA

Job Description

Are You Ready to Make It Happen at Mondelēz International?

Join our Mission to Lead the Future of Snacking. Make It Matter.

As part of Mondelēz International Digital Services, you have leadership responsibility for a specific discipline that may include partnering with leaders in sales, finance, marketing, customer service and logistics, procurement, HR etc. You are part of a team that delivers best-in-class service and value creation to their clients and that always strives for operational excellence.

How you will contribute

You will work with others to ensure that processes are understood and that changes are effectively implemented. To excel in this role, you will keep a close track on actions and issues and ensure they are resolved on a timely basis. In addition, you will be responsible for ensuring that services are provided and measured, including vendor management, contract management and service level agreements, offer suggestions to other stakeholders to enhance the experience strategy, ensure value delivery using performance metrics and analysis, and work with others to achieve operational excellence and continuous improvement to ensure customer-focused delivery of services.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Working in a project-driven organization
• Managing multiple and diverse stakeholders
• Your specific discipline (in-depth)
• Change management and governance processes
• Influencing and communicating with others
• Presentation skills
• Compliance and controls (experience in audits or part of programs where compliance is important)
• Working effectively in a constantly changing environment and using initiative and personal resourcefulness

More about this role - Sales Tech Lead SSA (Sub-Saharan Africa)

How you will contribute

You will implement pilot projects to drive disruptive ideas across the organization, using the learnings from these projects to inform decisions on whether to incorporate them as a portfolio project or to introduce them as a new proof of concept. You will also get to experiment with cutting-edge technologies while at the same time building strong partnerships within the business to build a strong pipeline of ideas to pursue. In addition, you will get to bring the outside in by building relationships with start-ups and building your knowledge of actual proof-of-concept cases, and scope, align, adopt and leverage technology for respective learnings and pilots.

What you will bring

A desire to drive your future and accelerate your career. You will bring experience and knowledge in:

• Project management including knowledge of Agile
• Technical expertise and a passion for innovation, understanding a variety of disruptive technology products and services
• Technical and business acumen to evaluate opportunities with internal and external partners
• Machine learning/artificial intelligence programming languages
• The start-up landscape
• Familiarity with the fast-moving consumer goods or related sector
• Leading internal and external teams through complex challenges and developing creative solutions/options
• Driving for results and Analytical Skills

More about this role

The incumbent will be responsible for the following:

1. Sales Technology Strategy

• Lead the sales technology roadmap supporting SSA commercial teams.
• Identify opportunities to improve route-to-market, distributor management, and digital sales capabilities.
• Align global technology solutions with regional market needs.

2. Product & Platform Ownership

• Own product lifecycle for sales technology platforms including:
  • CRM
  • Sales automation
  • Distributor management systems
  • Digital commerce platforms
• Define product backlog and prioritization with stakeholders.

3. Stakeholder Collaboration

• Partner with Sales, Marketing, IT, and Data teams to translate business requirements into scalable solutions.
• Work with global and regional leadership to drive adoption of digital tools

4. Delivery & Implementation

• Lead end-to-end delivery of sales technology initiatives.
• Coordinate withtechteams, vendors, and system integrators.
• Ensure successful deployment& adoptionacross multiple SSA markets.

5. Data & Analytics Enablement

• Enable data-driven sales decision making through dashboards and analytics platforms.
• Support integration with enterprise systems such as ERP and data platforms.

6.Technology Ecosystem

The role typically works with platforms such as:

• CRM platforms- Salesforce,Marketing & digital commercetools,Data & analytics platforms
• Distributor / route-to-market solutions

Job requirements:

• 10–16 years’ experience in product management, digital commerce, or sales technology platforms
• Experience implementing CRM or sales automation solutions
• Strong stakeholder management across business and technology teams
• Experience working in global or multi-market environments
• Experience in FMCG / Consumer Goods industry
• Exposure to route-to-market and distributor ecosystems
• Background in digital transformation or consulting

Within Country Relocation support available and for candidates voluntarily moving internationally some minimal support is offered through our Volunteer International Transfer PolicyBusiness Unit SummaryHeadquartered in Singapore, Mondelēz International’s Asia, Middle East and Africa (AMEA) region is comprised of six business units, has more than 21,000 employees and operates in more than 27 countries including Australia, China, Indonesia, Ghana, India, Japan, Malaysia, New Zealand, Nigeria, Philippines, Saudi Arabia, South Africa, Thailand, United Arab Emirates and Vietnam. Seventy-six nationalities work across a network of more than 35 manufacturing plants, three global research and development technical centers and in offices stretching from Auckland, New Zealand to Casablanca, Morocco. Mondelēz International in the AMEA region is the proud maker of global and local iconic brands such as Oreo and belVita biscuits, Kinh Do mooncakes, Cadbury, Cadbury Dairy Milk and Milka chocolate, Halls candy, Stride gum, Tang powdered beverage and Philadelphia cheese. We are also proud to be named a Top Employer in many of our markets.

Mondelēz International is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation or preference, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Job TypeRegularExperience ManagementGlobal Business Services