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Job description

Roles and Responsibilities

You will be joining 24/7 mainframe Operations Center team responsible for end to end monitoring of Mainframe Batch Operations in Nordik Bank. Our goal is to ensure business processes are met via batch schedules as per the requirements of the respective development areas. We also strive to optimize and make our organization effective by driving value addition initiatives.
You will collaborate closely with the Developers across the bank and infrastructure teams and there is an opportunity to upskill your technical
Skills and competencies for Batch Operations
* Monitoring batch jobs and scheduling using IWS-OPC
* Interacting with the clients and different teams on daily basis.
* Coordinating with application team for any issues during the batch cycles for applications.
* Understanding applications, critical deadline times and have the zeal to fix batch failures within SLA
* Resolution of abends: restart, mark complete, cancel jobs, analyzing late jobs, etc through OPC scheduler.
* Participating in Major incident bridge calls. Handle all meetings and discussions regarding implementations and changes.
* Preparing reports and documents.
* Adhoc request to Schedule particular jobs, applications and periods in OPC.
* Taking care of each production batch job abends by following operator instructions and escalating to appropriate support group if required.
* Providing immediate Fixes and submitting the jobs.
* Investigation of long running jobs.
* Changing the Priorities and the Service Classes of the Regions/job if required
Additional skills which can be an added advantage
* Performing mainframe console operations system health checks.
* Perform IPL on all the LPARs during maintenance window and troubleshooting during the IPL.
* Replying to WTOR's referring to process documents,
* Handling the hardware related issues, raising the service request with the h/w provider.
* Perform IPL on all the LPARs during maintenance window and troubleshooting during the IPL.
* Handling resource contentions and taking actions for alerts on production system.
* Performing DR Tests.
* Attending daily huddle and change meetings.
* Enabling the Transactions through automation and commands as well.
* Knowledge of HMC tool.



Technical Requirements

Copilot studio
Power Automate Cloud
Power Apps


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