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Representative II, BPS Client Service & Support

23 days ago 2026/08/14
Other Business Support Services
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Job description

Are you curious, motivated, and forward-thinking? At FIS you’ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun. 


About the team 


This position is for the BPS team which supports US client. The team is responsible for accounting, processing transactions, reconciling client’s holdings and cash with custodian’s data, and perform Loan administration tasks. Maintain appropriate documents required as per regulatory norms for clients.


What you will be doing 


  • Processing transactions across different loan products (i.e Term Loan, DDTL, RCF)
  • Process Interest, Paydowns, PIK’s, Fees etc in Virtus Accounting platform
  • Reconciling cash breaks between Paying Agent and Accounting books.
  • Communicating and interacting with the business unit for query resolution.
  • Corporate Action understanding and processing.
  • Reconcile cash and custody activity for the clients involving complex transactions, reversals structures and process transactions related to security setups, acquisitions, disposals, incomes, paydown, pay up, maturity, write down and donation write -off.
  • General ledger account reconciliations and maintenance.
  • Report discrepancies that arise in a prompt and professional manner to the client, ensuring follow up and reconciliation in a timely manner.
  • Elevate unresolved issues/problems to Senior Client Support Specialist.
  • Custom and regulatory reporting.

 What you bring: 


Knowledge / Experience


  • Should carry 3-7 years of experience in financial services, preferably Fund Accounting (Hedge Funds, Mutual funds, Insurance Funds).
  • Domain knowledge of financial products like Syndicate Loans, CLO, CDO, Bonds, Mutual Funds, Derivatives, Equities, MBS is mandatory.
  • Knowledge of reconciliation (Cash, Stock), Fund accounting, Trade processing and settlements
  • Experience of working on FIS products i.e IntelliMatch, Investran, VPM would be Added advantage.

Skills


  • Strong understanding of Capital markets, Reconciliation (Assets, Cash), Portfolio Accounting, Security Setup’s.
  • Proficient in Microsoft Excel. VBA Macro will be an added advantage.
  • Strong written and verbal communication skills

Qualifications


  • Master’s Degree in Commerce.

Competencies


  • Collaborative – Collaborate with different groups and complete the assigned task.
  • Highly analytical, organized, detail oriented, self-motivated individual who can handle Multi-Tasking.
  • Self-starter but team mindset - work as part of a global team.
  • Ready to work in Flexible shifts to support US Client.

What we offer you 


  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities – FIS is your final career step!
  • A competitive salary and benefits
  • A variety of career development tools, resources and opportunities

With a 50-year history rooted in the financial services industry, FIS™ is the world's largest global provider dedicated to financial technology solutions.  We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe.  FIS is a Fortune 500 company and is a member of Standard & Poor’s 500® Index.


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.


Privacy Statement


FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.


Sourcing Model


Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.


#pridepass


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