Quality Reviewer II

LabCorp is seeking a Quality Reviewer I to join our team at the Bangalore Site in Bangalore, Karnataka.

Work Schedule

40hrs a week (Monday to Friday) in a rotational shift.

Job Responsibilities

Follow applicable departmental Standard Operating Procedures and Work Instructions.

Perform quality check (QC) of tasks for the identified team and provide timely feedback to the concerned associate, with copy to their manager.

Assist QC lead in preparing QC trend analysis report.

Assist QC lead in updating and maintaining the the escalation tracker.

Identify process steps/ gaps that lead to quality errors and suggest steps to improve quality compliance.

Support the team in preparing a CAPA for QC observations.

Ensure consistency in compliance to our standard procedures to members of the team

*Monitor and ensure resolution of all customer complaints, issues, and concerns. Support a culture of continuous improvement and quality.

Act as a contributing core team member by participating in process improvement initiatives and liaising with team members

*Responsible for pursuing an understanding of services related to the different clusters and client-specific requests.

Manage and solve changes, issues, and concerns of varied complexity, work with little to no guidance, but require some guidance for complex work.

Participate in team tasks related to executing operational activities

Demonstrate ability to mentor, give technical advice, work collaboratively on a team, and assist with training.

Minimum Qualifications

Bachelor’s degree in life science

Preferred Qualifications

3 years’ experience in a quality review environment, medical technology, or medical

science experience, or 3 years’ experience with the clinical trial process or relevant

experience in the pharmaceutical industry

Additional Job Standards

Focus on customer (1): Understands and Considers: Consistently and continuously

respond and show understanding of the clients' "world" and their immediate needs and

expectations

• Innovate and Change (2): Supports: Uses experiences and knowledge to contribute to

design of a new process or program. Recognizes changing situations and priorities and

adapts rapidly; navigates through unclear situations.

• Pursue Scientific and Process Excellence (2): Supports: Assists in developing measures

to evaluate the effectiveness of current practices and contributes ideas for solutions to saving resources, prevent errors, and reduce costs. Contributes to developing solutions for quality and process improvement needs

• Strong planning, organizational, and problem-solving skills

• Demonstrated a high degree of initiative and ability to work collaboratively

Labcorp is proud to be an Equal Opportunity Employer:

Labcorp strives for inclusion and belonging in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications and merit of the individual. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. Additionally, all qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law. 

We encourage all to apply

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