Quality engineer

Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Role Definition
Analyze data and perform root cause analysis to ensure products conform to quality standards.
Responsibilities
• Training and supporting manufacturing and quality team members in requirements, inspection, and test practices.
• Producing inspection reports based on results of inspection analysis; participating in measurement systems analysis.
• Collecting non-conformance data and maintaining and updating quality system documents.
Degree Requirement
Degree or equivalent experience desired
Skill Descriptors
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Basic Understanding:
• Explains the importance of accuracy in own function or unit.
• Identifies tasks or outputs that require accuracy and detail-level attention.
• Identifies the procedures for making sure that results are mistake-free.
• Describes consequences of errors within own unit or function.
Decision Making and Critical Thinking: Knowledge of the decision-making process and associated tools and techniques; ability to accurately analyze situations and reach productive decisions based on informed judgment.
Level Basic Understanding:
• Explains characteristics and steps in an effective decision-making process.
• Identifies issues and communicates with others when a decision needs to be made.
• Names decision makers in own environment and cites examples of past decisions.
• Describes types of decisions incumbent may and may not make in own job or function.
Effective Communications: Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.
Level Basic Understanding:
• Describes non-verbal behaviors that influence the interpretation of the message.
• Cites examples of effective and ineffective communications.
• Explains the importance of effective business communication.
• Speaks/writes using correct language, mechanics, and gestures.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Basic Understanding:
• Explains the perspective that change is inevitable.
• Seeks value in new ways of doing things.
• Easily copes with day-to-day frustrations, adversities and uncertainties.
• Provides examples of flexible and inflexible behavior in the face of change.
Manufacturing Processes: Knowledge of existing product manufacturing methods, technologies and processes; ability to execute, plan, manage and monitor the entire manufacturing process.
Level Basic Understanding:
• Describes functional areas in a manufacturing facility.
• Describes the roles and responsibilities of manufacturing areas and staff.
• Identifies major phases and activities associated with a manufacturing cycle.
• Obtains and interprets high-level manufacturing flow and documentation.
Problem Solving: Knowledge of approaches, tools, techniques for recognizing, anticipating, and resolving organizational, operational or process problems; ability to apply knowledge of problem solving appropriately to diverse situations.
Level Basic Understanding:
• Explains the value of a disciplined approach to problem solving.
• Describes problem reporting and escalation practices.
• Utilizes accepted procedures for problem analysis and resolution.
• Identifies key aspects of problem-solving techniques used in own area.
Product Testing: Knowledge of product testing approaches, techniques and tools; ability to design, plan and execute testing strategies and tactics to ensure product quality at all stages of manufacturing.
Level Basic Understanding:
• Describes key features and aspects of a specific testing discipline or methodology.
• Describes common errors that are uncovered by product testing.
• Cites examples of testing tools and practices currently in use.
• Names key documentation (paper, audio, video) required during the testing process.
Quality Management System (QMS): Knowledge of Quality Management System's (QMS) functions, features, and capabilities; ability to design, implement, test, and maintain Quality Management Systems to consistently meet customer requirements and regulatory compliances.
Level Basic Understanding:
• Explains the main features, functions, and capabilities of QMS.
• Lists the major market players/vendors of QMS.
• Outlines the benefits of using automated and manual QMS.
• Understands the role of QMS in implementing a formalized system for documenting manufacturing processes and procedures to meet customer requirements and regulatory compliances.
This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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