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Programme Management /Sr. Associate Director, Delivery Management

2 days ago 2026/09/02
Remote
Other Business Support Services
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Job description

Some careers shine brighter than others.



If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further. 



HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions. 



We are currently seeking an experienced professional to join our team in the role of Sr. Associate Director, Delivery Management.



In this role, you will: 



  • Foundations Technology, part of the wider CTO technology department is responsible for: Delivery of the Finance Data Service, delivering 'data products' and data solutions on the associated platforms to meet the needs of dependent Finance Value Streams. Delivery of data solutions to support the wider Group Functions technology teams and value streams. Delivery of Analytics, Common Components and frameworks that both itself and other Group Functions VS technology teams utilize to deliver business solutions and outcomes.
  • Development and operation of the Group Functions Data Mesh (formally RADAR). Delivery of Regulatory Reporting solutions to support the Finance & Risk functions
  • Work within the Foundations Technology delivery management team, the role of senior Delivery Lead is not only to work as a Delivery Lead, but you will also act as a key representative of the Delivery Team promoting delivery best practice. Your role may include being accountability for the management of a small team of Delivery Leads either organized by value stream, location or programme.
  • Working within the Foundations Technology Delivery Management team the Delivery Lead plays a critical role accountable for ensuring assigned initiatives are delivered successfully. The Delivery Lead owns the relationships with respective value stream product owner(s), change leadership and stakeholders, to understand and manage demand, organise supply capacity and manage delivery to meet requirements in line with expectations.
  • In this role you are responsible for leading the delivery of specific outcomes that could take the form of projects and / or continuously evolving backlogs of work. In either scenario the responsibilities will include elements of planning, budget building and financial tracking, customer and stakeholder management through governance and communications etc. As a representative for the Delivery Team, you may, in addition to your main delivery responsibilities participate in local initiatives (e.g. tech centre Delivery Excellence).
  • Active management of our customers and stakeholders to ensure we understand and exceed their expectations. Ensuring all project reporting including progress, plan, risks, issues, and dependencies as well as other ad hoc requests meet expected standards. Achieving and maintaining any delivery OKRs and reporting metrics dictated by the central Delivery Excellence team. Inputs into periodic ‘focus’ meetings to explain scope, status, and outlook to senior management. Line management  and management of effectiveness of any assigned team

To be successful, you will:



  • Extensive experience in working in Agile delivery at a senior level.
  • Be self-directed, be curious and demonstrate critical thinking to understand, shape and execute a delivery to the highest standards
  • Demonstrable experience of managing portfolios and projects including the management of engineering teams, project plans, budgets, risks, and issues
  • Good communication and negotiation skills to manage demand versus capacity mismatches.
  • Ability to clearly articulate portfolio status and outlook. Be able to facilitate all aspects of delivery and become a recognized go to single point of contact for your scope of your team’s delivery.
  • Build relationships within technology, change delivery and other stakeholders.
  • Demonstrable experience in people and team management; defining objectives; personal development plans, performance reviews etc.
  • Experience of resourcing, both internal and external hiring and vendor management.

You’ll achieve more when you join HSBC.



www.hsbc.com/careers



HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”



Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.



Issued by – HSBC Software Development India




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