Product Manager (Vice President) - Access Administration

You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.

As a Product Manager in JP Morgan Access Administration, you are an integral part of the team that enhances user experiences, innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with Engineering and other cross-functional teams to deliver high-quality products that exceed customer expectations.

User Administration encompasses the setup, maintenance, and governance of all users within a client's organizational hierarchy. This includes defining and assigning entitlements and permissions that determine what actions each user can perform, managing account-level access to control visibility and transactional authority across the client's portfolio of accounts, and configuring limits and controls that enforce risk boundaries such as transaction thresholds, approval workflows, and segregation of duties. The domain sits at the intersection of security, compliance, and client experience. A well-designed administration experience empowers clients to confidently govern their organization's banking activity while minimizing friction, reducing risk exposure, and ensuring adherence to policies and controls.

Job responsibilities

• Develops a product strategy and product vision that delivers value to customers
• Manages discovery efforts, user research, journey mapping, and market analysis to uncover customer solutions and integrate them into the product roadmap
• Owns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value proposition
• Drives end-to-end stakeholder management: communicate trade-offs and risks transparently, resolve conflicts, and secure cross-functional buy-in (engineering, design, operations, risk/compliance, and go-to-market) to deliver measurable outcomes.
• Builds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliability

Required qualifications, capabilities, and skills

• 5+ years of experience or equivalent expertise in product management or a relevant domain area
• Advanced knowledge of the product development life cycle, design, and data analytics
• Proven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value management

Preferred qualifications, capabilities, and skills

• Demonstrated prior experience working in a highly matrixed, complex organization

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.