Platform Ops Engineer

Job Location: Bengaluru, India

Calling all originals: At Levi Strauss & Co., you can be yourself — and be part of something bigger.We’rea company of people who like to forge our own path and leave the world better than we found it. Whobelievethat what makes us different makes usstronger.Soadd your voice. Make an impact. Find your fit — and your future.

You will be a part of Levi’s EnterprisePlatformServices organization which engineers, implements, and manages the technologyrequiredto run acloud-based technologyacross the enterprise.

This is a unique opportunity for someone who is passionate about applying cloudtechnologiesandDevOpspracticesto solving business problems in a unique and innovative way and to help accelerate our digital business transformation.

As a member of theEnterprisePlatformServicesorganization, you will be part of an established but growing DevOps team that is focused on designingand deliveringcloudsolutions tosupport business requirements.

About the Job

• Platform Ops Engineer is responsible for 24/7 availability of Levi's Enterprise Cloud Services

  
  

• Support for Cloud Monitoring – Infrastructure and Application

  
  

• Respond production alerts (L1, L2)

  
  

• Initiate Incident Response for cloud outages

  
  

• Analyse trends to prevent incidents

  
  

• Participate in Cloud Deployments, Updates and Maintenance; help with security vulnerability and remediation

  
  

• Take ownership of environment maintenance and system problems as detected by overseeing and/or as escalated by our users

  
  

• Ensure availability of all technical operating resources according to SLO and SLA expectations by designing for redundancy of infrastructure and associated services.

  
  

• Perform lifecycle management for supported platforms, including technical refresh planning and capacity upgrades and help plan and implement software product updates.

  
  

• Establish metrics and monitor the health/use of cloud platform resources on a wide scale.

  
  

• Report on cost and usage across cloud environments and establish tagging mechanisms for allocating costs to different departments.

  
  

About You

Minimum Education Required: Bachelor's Degree in technology field

Technical Certifications preferred: Azure Administrator Associate

Public Cloud Certification(s)

Years and Type of Experience Required:

• You have 5+ years of prior experience working with Azure.

  
  

• Experience using two or more of the following toolsets: Ansible, Terraform, Jenkins, XL Release, Artifactory, GitHub, Continuum, PowerShell

  
  

• Knowledge of TCP/IP networking, including routing, subnetting and load balancing.

  
  

• Experience using automation to manage public cloud infrastructure

  
  

• Experience consulting with business process and functional unit owners

  
  

• Basic knowledge of querying and organising data

  
  

Skills Required:

• Present findings, reports, new operating models, and new workflows to all levels of leadership

  
  

• Create methodology to measure process performance against established metrics

  
  

• Fundamental knowledge of managing hybrid cloud environments, private and public clouds.

  
  

• DevOps Product set including: Ansible, Jenkins and Terraform

  
  

• Experience with SDLC, Agile, ITIL

  
  

• Knowledge of Linux and Windows Operating Systems

  
  

Complexity and Accountability:

• Self-managed and individual

  
  

• Perform basic project manager functions

  
  

• Must have experience with creating reports with Excel Pivottables and spreadsheets, PowerBI.

  
  

• Business professional who communicates with nontechnical partners

  
  

• Must be willing to accept advice from other team members and stakeholders

  
  

• Must be flexible to change and understand that the end-result is the required aim

  
  

• Can manage cross function team projects

  
  

Key partners & Interaction:

• Internal: Technology Teams, HR, Corporate Communications, Brands, Retail

  
  

• External (if applicable): Managed Services partners, Hardware vendors, Software vendors

  
  

Scope: Global responsibility

Benefits

We put a lot of thought into our programs to provide you with a benefits package that matters. Whether it is for medical care, taking time off, improving your health or planning for retirement, we've got you covered.

Here's a small snapshot:

· Complimentary preventive health check-up for you & your spouse

· OPD coverage

· Best in class leave plan including paternity & family care leaves

· Counselling sessions to prioritize mental well-being

· Exclusive discount vouchers on Levi's products

We are an Equal Opportunity Employer committed to empowering individuals from all walks of life to achieve their professional goals with us, regardless of race, religion, gender, gender identity, pregnancy, disability, sexual orientation, age, national origin, citizenship status, or genetic information. We actively seek and encourage applications from diverse candidates, including those with disabilities, and offer accommodations throughout the selection process upon request. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status.