Payroll Coordinator

About Welo Data

Welo Data, a Welo Global brand, is the multilingual data and evaluation partner for foundation labs and enterprises deploying GenAI systems globally. They deliver the human judgment, data infrastructure, and evaluation systems that ensure AI models perform reliably across languages, cultures, and real-world contexts, at every stage from training through deployment. Its global network of 500,000+ vetted experts spans 300+ languages and locales, enabling high-quality multilingual data creation and structured model evaluation across the full spectrum of modern AI applications — from large language models and voice and speech systems to agentic workflows and robotics and embodied AI. This breadth of linguistic, cultural, and domain expertise enables Welo Data to address critical AI development challenges, including safety, bias, inclusivity, and cross-lingual reliability. A unified global operating model, led by specialized program and quality experts and grounded in assessment-driven talent selection, localized rubrics, and continuous calibration, ensures consistent performance across languages, domains, and modalities. Underpinning all of this is NIMO™ (Network Identity Management and Operations), Welo Data's proprietary identity and fraud-prevention framework. Built to maintain data integrity and workforce trust across a global contributor base, NIMO combines advanced verification, continuous monitoring, and structured QA to ensure every dataset is accurate, traceable, and culturally grounded. welodata.ai

Job Reference: #LI-JC1 

The Payroll Coordinator keeps the financial engine running smoothly for a distributed workforce of 300–500 people. Working closely with the Operations Manager, you will process payments, manage submissions, track overtime and paid time off, and resolve finance tickets with speed and accuracy. This role is about precision, follow-through, and great communication — no background in AI is required.

This is a great starting point for someone who is organized, numbers-savvy, and wants to build a career in operations inside a fast-growing global data company.

Key Responsibilities:

Payroll & Payment Processing

• Collect and verify timesheets, overtime logs, and attendance records for a distributed workforce of 300–500 people.
• Process payments in accordance with established schedules, ensuring accuracy and on-time delivery.
• Reconcile payroll runs against source data; flag and resolve discrepancies quickly.
• Maintain clean, well-organized payroll records and audit trails.
• Follow up with employees and managers on missing documentation or policy exceptions.

OT & PTO Tracking

• Maintain accurate records of overtime hours across multiple teams and time zones.
• Track PTO balances, accruals, and usage; update records promptly after approvals are received.
• Prepare regular OT and PTO summary reports for managers and HR.

Ticket Processing & Issue Resolution

• Triage and resolve incoming finance tickets (payment questions, expense disputes, PTO balance queries) within defined SLAs.
• Escalate complex or high-value issues to the Finance Operations Manager with clear context and recommended next steps.
• Keep the ticket queue organized and up to date in the team’s task management system.

Spreadsheet & Data Management

• Build and maintain spreadsheets for payroll tracking, expense summaries, headcount rosters, and OT/PTO registers.
• Apply formulas, filters, and pivot tables to produce clean, accurate reports on demand.
• Identify and fix data errors before they reach downstream reports or payments.

Experience

• 1-3 years of experience in payroll processing, accounts payable, finance operations, or administrative role where attention to detail was required.
• Hands-on experience working with large spreadsheets (500+ rows) and using formulas to manage or reconcile data.
• Experience going beyond spreadsheets: building reports or dashboards that make finance data easy to read and act on, and an instinct for automation or system integrations that reduce manual work.

Skills

• Spreadsheet proficiency: Comfortable building and maintaining complex Excel or Google Sheets workbooks; confident with VLOOKUP/XLOOKUP, SUMIFS, pivot tables, and data validation.
• Attention to detail: Catches errors before they become problems; double-checks figures before submitting.
• Organization: Manages multiple priorities simultaneously without dropping tasks; keeps records tidy and easy for others to navigate.
• Communication: Writes clear, professional messages in English; can explain a discrepancy or a process step simply.
• Initiative: Spots a gap and closes it without waiting to be asked; flags risks early.
• Independence: Comfortable working autonomously in a remote environment and managing their own workload day-to-day.
• Positive attitude: Approaches repetitive, detail-heavy work with care and consistency; treats colleagues and stakeholders with respect.

WHAT GOOD LOOKS LIKE IN THIS ROLE

The best person for this job:

• Follows instructions carefully and asks clarifying questions.
• Takes ownership of their queue; nothing sits unresolved without a status update.
• Works independently.
• Brings a positive, can-do attitude to routine, high-volume work.
• Treats every payment and every record as if an auditor might review it tomorrow.