Order Management Specialist

The Order Management Specialist is tasked with overseeing the end-to-end management of customer orders and logistics execution. This includes ensuring compliance with industry standards, collaborating with various stakeholders to streamline processes, and leveraging advanced tools for efficiency and data-driven decision-making. The role is critical in ensuring seamless delivery and contributing to Nokia's ability to serve its global customer base effectively.

Nokia is a global leader in connectivity for the AI era. With expertise across fixed, mobile and transport networks, powered by the innovation of Nokia Bell Labs, we’re advancing connectivity to secure a brighter world. 

Our recruitment process

We act inclusively and respect the uniqueness of people. Our employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law. We are committed to a culture of inclusion built upon our core value of respect.

If you’re interested in this role but don’t meet every listed requirement, we still encourage you to apply. Unique backgrounds, perspectives, and experiences enrich our teams, and you may be just the right candidate for this or another opportunity.

The length of the recruitment process may vary depending on the specific role's requirements. We strive to ensure a smooth and inclusive experience for all candidates. Discover more about the recruitment process at Nokia. 

• Order and Logistics Execution: Managing customer orders and overseeing logistics execution from initiation to final Invoicing & acceptance.
• Compliance and Standards: Ensuring business transactions comply with relevant standards, such as SO (Sarbanes-Oxley).
• Stakeholder Collaboration: Working closely with internal and external stakeholders to streamline processes and enhance efficiency.
• Process Improvement: Prioritising and driving continuous improvement in logistics operations.
• Data-Driven Decision Making: Leveraging tools like SAP and Power BI to enhance efficiency and support informed decisions.

Must Have:

• University or college degree with 4+ years of experience, preferably with a profile from Order Management, Billing Execution, Supply Chain Management
• Business Acumen: A strong understanding of business operations and objectives.
• Logistics Expertise: In-depth knowledge and experience in logistics management.
• Change Management Capabilities: Ability to adapt to and drive changes in processes and operations.
• Technical Proficiency: Proficiency in advanced tools such as SAP and Power BI.
• Interpersonal Skills: Strong collaboration and communication skills for effective stakeholder engagement.

It would be nice if you also had:

• Microsoft Power Platform knowledge is an advantage.
• Precise and quality-oriented

• Good interpersonal skills