Job description
Role Summary: Independently delivers HRIS module configurations, manages client interactions, and contributes to project delivery with growing functional expertise.
Key Responsibilities: Requirements Gathering & Design: Liaise with client SMEs to gather business requirements and document functional specs.
Advise clients on system design options and HRIS best practices.
Configuration & Data Migration: Configure and test modules to meet client requirements.
Perform or support data migration activities as required.
Client Engagement: Conduct end-to-end demos and UAT walkthroughs for client review.
Collect and process feedback to drive system changes.
Training & Documentation: Deliver end-user training on different modules.
Prepare BRDs, training materials, and all project documentation.
Post-Go-Live Support: Resolve post-implementation issues within agreed SLAs.
Implement minor enhancements based on client feedback.
Functional Competency: Requirement Gathering: Documents clear business needs during workshops with moderate guidance.
F unctional Expertise: Configuring and troubleshooting with growing confidence.
Behavioural Competency: Consulting Skills: Leads workshops and extracts insights from discussions.
Communication: Conveys ideas clearly and keeps stakeholders informed.
Task Ownership: Manages own responsibilities with minimal reminders.
Attention to Detail: Reviewing work carefully, reducing avoidable mistakes.
Client Orientation: Balances client requests with solution feasibility.
Problem Solving: Analyzes root causes and proposes solutions for common issues.
Bachelor's degree from a recognized institution.
2–4 years of HRIS Implementation / Support / End User experience.
Hands-on experience in requirements gathering, configuration, testing, and UAT.
Strong communication, problem-solving, and self-management skills.
Certifications: Oracle HCM Certification (preferred).
This job post has been translated by AI and may contain minor differences or errors.
