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Operations Risk Control Architecture Design

15 days ago 2026/08/20
Other Business Support Services
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Job description

Discover your future at Citi

Working at Citi is far more than just a job. A career with us means joining a team of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.


Job Overview

Control Architecture (Design) Individual Contributor


  • This individual contributor role supports Operations by working directly with SME/POC to understand Key Processes (Activity) and determine appropriate control set up to meet Minimum Control Design Requirements (MCDR) in accordance with the Control Standards.
  • Individual will work across Credit, Collections or Recovery (CCR) to ensure proper understanding of process and document new or revised controls.
  • They will work with MCA to document Controls in Citi Risk & Controls System, verifying each attribute to ensure successful Control or Business Risk and meet all requirements for a Control Design Assessment (CDA).
    • Understanding of Automation type & can work with Automated, Semi-Automated and Manual Controls
    • Understanding of GPMP and Risk Taxonomies
    • Proper design and overall set up
  • Individual should also have a firm understanding of US and Canada regulatory obligations and policy guidelines that are tied to Key Controls within Operations
  • Individual will work with Legal, Risk, ICRM and other key 2nd and 3rd Line partners to ensure accurate Control design
  • Individuals will be responsible for building controls related to projects or Issues (CAPs) and will need to work independently within the project team or Issue timeline & ensure no delays in meeting target dates
  • Team should have an “ownership” mindset to know when to escalate concerns in work or timelines to Issue Management
  • This teams book of work varies based on the number of projects / Issues within the businesses.
  • Preferred Key skill set:
    • Understanding of current MCA environment
    • Strong written and communication skills with senior leadership; Individuals will be working with key business leaders within CCR
    • Familiarity with BRD creation for semi-automated Controls (Control exception reporting)

SHIFT: Night Shift /NAM Shifts


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Job Family Group:


Operations - Core

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Job Family:


Operations Support

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Time Type:


Full time

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Most Relevant Skills


Please see the requirements listed above.

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Other Relevant Skills


For complementary skills, please see above and/or contact the recruiter.

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Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.


If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View Citi’s EEO Policy Statement and the Know Your Rights poster.



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