Operations Automation Analyst

Help modernize Asset & Wealth Management Operations by building data-driven workflows that improve efficiency and controls. You’ll partner with stakeholders across business and technology to identify automation opportunities and deliver measurable outcomes. This is a hands-on role for someone who enjoys product delivery, analytics, and scalable solutions.

As a Workflow Product Delivery Lead within the Operations Workflow Adoption team, you drive end-to-end delivery of workflow and automation solutions and enable integration across tools. You build a sustainable book of work, prioritize opportunities, and apply advanced analytics to uncover high-value automation use cases. You strengthen a performance-management culture through reusable capabilities, training, and continuous improvement.

• Design and deliver workflows and automation solutions using Workflow Designer, Python, Alteryx, and Tableau.
• Drive workflow adoption by partnering with stakeholders to embed best practices in Operations.
• Build and maintain a stakeholder-aligned book of work, including intake, prioritization, and delivery plans.
• Review existing processes and propose automation and simplification opportunities.
• Integrate workflows across tools using APIs and connectivity patterns where applicable.
• Communicate project status, risks, gaps, roadblocks, and testing outcomes throughout the lifecycle.
• Apply critical thinking and advanced analytics to solve complex, multi-faceted business problems.
• Mine automation opportunities from datasets and sources (e.g., manual process inventories, BPM/BDM data, JIRA logs, manager inputs).
• Develop dashboards and visualizations that support performance management and operational insights.
• Contribute new ideas and perspectives that promote continuous learning and innovation.
• Create reusable capabilities and train team members to scale adoption and standards.

• Bring at least 2 years of experience in advanced analytics, large dataset analysis, and process automation delivery.
• Demonstrate hands-on proficiency with Python for automation and data analysis.
• Develop solutions using JavaScript and workflow/platform tooling as needed.
• Implement API connectivity patterns to enable tool and workflow integration.
• Influence decisions by building relationships and leveraging subject matter expertise across Business and Technology.
• Produce executive-ready PowerPoint materials and strong data visualizations with proven delivery examples.
• Adapt quickly by staying current on financial technologies and continuously upgrading skills.

• Hold a graduate or postgraduate degree in any discipline.
• Earn relevant certifications aligned to delivery and product execution (e.g., PMP).
• Use Unqork or similar workflow platforms to build and orchestrate workflows.
• Leverage Alteryx for data preparation, automation, and repeatable analytics pipelines.
• Apply SQL to query, validate, and reconcile large datasets.
• Demonstrate broader programming language understanding to support extensible solutions.
• Explore AI/ML tools to accelerate automation discovery and enhance decisioning.

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.