Network Loss Manager RoW, ROW Central Functions

Are you looking for the opportunity to create substantial impact on business profitability through reduction of business wastes in operations, then Network Losses reduction role is that opportunity. The scope of impact spans across RoW markets focused at reduction of network losses arising from Shrinkage, Damage, Concessions or combination of these within operations across supply chain and in close collaboration with FC/transportation Operations, ACES, SL&P, Products, CS and RCX/NCRC business partners.
At Amazon, we're working to be the most customer-centric company on earth and are constantly looking for ways to improve. Our team drives innovation while supporting continuous operational improvement. To get there, we need exceptionally talented, bright, and driven people. To be successful, you will need excellent communication, negotiation and influencing skills to drive consensus across multiple stakeholders. We interface with all miles of Operations, CS, Products team and CBW business teams to identify and execute solutions that improve Customer experience by reducing waste and losses in operations.
This opportunity requires excellent troubleshooting, problem solving, and the ability to succeed in a fast-paced, ambiguous and technical environment. Ownership of work is extremely important, and candidates should have a proven record of driving operations, process fixes and strategic initiatives to completion. The ideal candidate is motivated, optimistic and agile; with strong time management skills
Key job responsibilities
- Develop deep understanding, hands on experience of operational processes across supply chain.
- Deep diving and analyzing operational data to arrive root causes for losses - invent or replicate solutions to those root causes, track impact.
- Improve operational processes by Standardization of metrics, processes, SOPs across RoW markets related to network losses
- Driving product implementation in operations and/or operational process solutions to eliminate losses
- 5+ years of driving process improvements experience
- Experience reviewing and analyzing performance metrics to identify areas of opportunity that will drive performance improvement
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience
- Bachelor's degree in industrial or manufacturing engineering
- Experience solving complex problems quantitatively and develop actionable data-driven business recommendations
- Experience in Excel (including VBA, pivot tables, array functions, power pivots, etc.) and data visualization tools such as Tableau
- Experience prioritizing and handling multiple assignments at any given time while maintaining commitment to deadlines
- Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field
- Experience with process improvement techniques such as Kaizen, Lean Manufacturing or Six Sigma
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