Network Administrator

Ready to turn bold ideas into real-world impact?
 At Genpact, we don’t just adapt to change, we lead it. AI and digital innovation are transforming the way businesses work, and we’re at the forefront of it. Genpact’s AI Gigafactory, our industry-first accelerator, exemplifies how we scale advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. Whether tackling complex challenges through large-scale models or agentic AI, our breakthrough solutions tackle companies’ most complex challenges.
 
If you thrive in a fast-moving, innovation-driven environment, love building and deploying cutting-edge AI solutions, and want to push the boundaries of what’s possible, this is your moment. 
 
Genpact (NYSE: G) is an agentic and advanced technology solutions company. We leverage process intelligence and artificial intelligence to deliver measurable outcomes. With a strong partner ecosystem and decades of client trust, we provide innovative solutions that transform how businesses run. Powered by a team with an active learning mindset and client centricity at its core, we deliver lasting value for the world’s leading enterprises.
 Get to know us at genpact.com and on LinkedIn, YouTube, X, and Facebook.

Job Description

• Designing and implementing new network solutions and/or improving the efficiency of current networks • Installing, configuring and supporting network equipment including routers, switches, wireless devices • Configuring firewalls, routing and switching to maximize network efficiency and security • Maximizing network performance through ongoing monitoring and troubleshooting • Provide critical thinking to complex problems in a 24/7, mission critical network environment. • Process, monitor and prioritize trouble tickets. • Automate the tasks, which should be automated. • Provide support and administration of customer firewalls and security appliances • Provide support and administration of customer network load balancing appliances • Arranging scheduled upgrades • Investigating faults in the network • Updating network equipment to the latest firmware releases • Reporting network status to key stakeholders • Troubleshoots network problems. • IP address auditing. • Establishes networking environment by designing system configuration and directing system installation. • Defines, documents, and enforces system standards. • Maximizes performance by troubleshooting network problems and outages and scheduling upgrades. • Thorough understanding of the TCP/IP protocol. • Detailed knowledge of the OSI layers 1-4 and 7 associated equipment. • Firewall: Palo Alto • Load Balancers • Switches : Cisco • Change management: Knowledge of ITIL procedure

Qualifications

Bachelors - Computer Engineering, Bachelors - Database Management, Bachelors - Information Systems, Bachelors - Information Technology, Bachelors - Network Engineering

Certifications

Cisco Certified Network Associate (CCNA) - Netmetrix SolutionNetmetrix Solution, Comptia Server+ - ComptiaComptia, Microsoft Certified: Azure Administrator (AZ-104) - MicrosoftMicrosoft

Required Skills

Agile Methodology, Agile Methodology, Applications Support, Backup Management, Cloud Applications, Collaboration Tools, Database Administration, Database Maintenance, Database Management, Database Monitoring, Design Thinking, Enterprise Resource Planning (ERP), Inclusion, Oracle Exadata Database Machine, Oracle Solaris, OS management, Personal Effectiveness, Security Operations Management, Server Infrastructure, ServiceNow Platform, Storage Management, VMware, VMware Administration, Vmware Cloud, VMware Clusters {+ 23 more}

Language

English (Required)

Language Proficiency -

Proficient - C2

Additional Job Location -

Job Type

Regular

Master Skill List -

Infrastructure Services

Remote Type -

Office

Work Shift -

Rotating (India)

Why join Genpact?
• Lead AI-powered transformation – Drive innovation and solve real-world business challenges that matter
• Make an impact – Help global enterprises solve business challenges that matter 
• Accelerate your career – Gain hands-on experience, mentorship, and world-class learning opportunities to stay ahead
• Work with the best – Join 140,000+ bold thinkers and problem-solvers who push boundaries every day 
• Thrive in a values-driven culture – Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress 
 
Come join the 140,000+ coders, tech shapers, and growth makers at Genpact and take your career in the only direction that matters: Up.
Let’s build tomorrow together. 
 
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values respect and integrity, customer focus, and innovation.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.