Manager_Monitoring Consultant(E2E Monitoring implementation AWS For Amdocs Applications)ELK_Pune

VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation.
As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth. With our strategic partner Accenture, we work alongside our Vodafone customers, other Telco and tech companies to drive transformation, meet the challenges of our industry and ensure we stay relevant and resilient. This partnership is a unique, industry-first model which brings together the best of in-house and 3rd party capability.
We work with customers across 28 countries from 10 VOIS locations: Albania, Egypt, Hungary, India, Romania, Spain, Turkey, UK, Germany, Ireland, and with a network of teams in Czech Republic, Italy, Greece, and Portugal.
#VOIS #BeUnrivalled #CreateTheFuture

We are seeking a Monitoring Consultant with extensive experience in monitoring platforms, cloud technologies, and end‑to‑end performance analysis for Amdocs applications. This individual will design, implement, and optimise monitoring strategies, build dashboards and alerts, and collaborate with cross‑functional engineering and DevOps teams to ensure system reliability and performance. The role is ideal for someone with strong analytical abilities, the capability to diagnose complex issues, and hands‑on experience with AWS‑based monitoring solutions.

• Develop, implement, and maintain monitoring strategies tailored to Amdocs applications and related services.
• Create comprehensive dashboards and alerts to track system health, availability, and performance.
• Apply end‑to‑end monitoring techniques across cloud‑hosted environments, particularly on AWS.
• Use distributed tracing systems to diagnose performance issues in microservices‑based architectures.
• Collaborate closely with DevOps and application teams to gather monitoring requirements and embed monitoring within CI/CD pipelines.
• Ensure monitoring and logging practices adhere to relevant compliance and security standards.
• Utilise ITIL principles to manage incidents and problems effectively.
• Communicate monitoring insights to technical and non‑technical stakeholders with clarity and precision.

• You bring 7+ years of experience supporting cloud environments in production.
• You have strong expertise in AWS Cloud, GitHub, CI/CD practices, Jira, Confluence, and ITIL methodologies.
• You possess hands‑on experience with ELK Stack or Loki, and monitoring tools such as Prometheus, Grafana, or Datadog.
• You are familiar with Remedy or similar ticketing tools.
• You have strong analytical reasoning, problem‑solving abilities, and an ability to manage complex monitoring challenges.
• You communicate effectively and collaborate confidently with multidisciplinary teams.
• You are knowledgeable about industry-standard security and compliance practices for monitoring.

Concerned you may not meet every requirement? Vodafone is committed to creating an inclusive workplace where everyone can thrive. If you are excited about this role but your experience does not align exactly with every aspect of the job description, you are encouraged to apply. You may be the right candidate for this or another opportunity, and the recruitment team will support you in exploring where your skills fit best.

• Opportunities to work with advanced cloud monitoring technologies and industry-leading tools.
• Exposure to large-scale, complex Amdocs environments and cross-functional teams.
• A collaborative and learning-focused workplace where continuous improvement is valued.
• The chance to contribute to the reliability and stability of mission‑critical applications.

• Advanced observability and distributed tracing techniques for microservices.
• Deepened understanding of cloud-native monitoring architectures on AWS.
• Enhanced capability to design and integrate monitoring within CI/CD pipelines.
• Broader exposure to compliance frameworks and secure monitoring best practices.
• Cross-functional collaboration and stakeholder management in enterprise environments.

Vodafone recognises and celebrates the value of diversity in building a workforce that reflects the customers and communities it serves. No form of discrimination is tolerated. This includes, but is not limited to, discrimination based on race, colour, age, veteran status, gender identity, gender expression, sexual orientation, pregnancy, maternity or parental status, ethnicity, disability, religion or belief, political affiliation, trade union membership, nationality, citizenship, indigenous status, medical condition, HIV status, neurodiversity, social origin, cultural background, marital or civil partnership status, or socio-economic background.

At Vodafone, we’re working hard to build a better future. A more connected, inclusive and sustainable world. As a dynamic global community, it's our human spirit, together with technology, that empowers us to achieve this.
We challenge and innovate in order to connect people, businesses, and communities across the world. Delighting our customers and earning their loyalty drive us, and we experiment, learn fast and get it done, together.
With us, you can be truly be yourself and belong, share inspiration, embrace new opportunities, thrive, and make a real difference.

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