Manager, Site Merchandizing, RBS

Amazon, one the world’s leaders in e-commerce is looking for a talented Marketing Manager to support an evolving businesses, with high growth projections. You will support the business by managing a team of Site merchandisers/Associate Marketing managers (AMM) working on content management/marketing related activities. You will work directly with Program teams, Retail teams and a variety of global internal businesses and outside vendors to drive goals related to site marketing, across several countries.
You will support country marketing teams by partnering on creation of annual event calendar and owning key marketing metrics.
Duties may include, taking part in planning/directing the work of site merchandisers, check accuracy / quality of the tasks delivered, ensure delivery on respective marketing goals.
Responsible for managing a team of around 10-15 Site merchandisers reporting into you. Play active role in hiring, performance management, coaching/mentoring and growth of team members.
Key job responsibilities
Role and Responsibility:
Manage specialists and site merchandisers supporting marketing goals and in turn support internal business teams to ensure the best customer experience;
Work with various Amazon teams to support the search for automation opportunities and leverage existing technologies to build efficiency
Define appropriate operational metrics aligned with business goals; establish processes for measuring, tracking, and driving continuous improvement of these metrics;
Track key metrics and identify risks; call out gaps and manage resources proactively;
Plan and manage capacity to achieve business objectives. Identify opportunity areas and evaluate them on the basis of feasibility, timelines, etc;
Analyze defects and support the development of programs that fix root causes, escalating when required to drive closure;
Stakeholder Management- Own structured communication with all internal (Marketing Managers, Category Leads, Vendor managers etc.) and external stakeholders;
Build and scale process-related solutions that have metric impact, by owning multiple projects and automation initiatives; driving the adoption of solutions across teams;
Provide regular coaching and feedback to direct reports to help them individually grow functional skills and leadership capability;
Build solutions to meet the hiring needs; retain and develops talent.
- 5+ years of professional non-internship marketing experience
- 4+ years of working with creative teams, content managers and marketers to bring brand promise to life experience
- 5+ years of partnering with cross functional teams experience
- Experience using data and metrics to drive improvements
- Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
- Experience building, executing and scaling cross-functional marketing programs
- 2+ years of segmentation and developing customer profiles experience
- 2+ years of supporting quantitative and qualitative consumer research experience
- Experience using data and metrics to measure impact and determine improvements
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