Manager - Payroll Operations

Description

Company Profile:

Alvarez & Marsal (A&M) is a global consulting firm with over 10,000 entrepreneurial, action and results-oriented professionals in over 40 countries. We take a hands-on approach to solving our clients' problems and assisting them in reaching their potential. Our culture celebrates independent thinkers and doers who positively impact our clients and shape our industry. The collaborative environment and engaging work—guided by A&M's core values of Integrity, Quality, Objectivity, Fun, Personal Reward, and Inclusive Diversity—are why our people love working at A&M.

Team Profile:

Reporting to the Director, Head of Payroll Operations, APAC and working closely with the rest of the Alvarez & Marsal Global Payroll Team as well as HR, Benefits, Finance, and the Business, the successful candidate will play a fundamental role in our global payroll operations. As a Payroll Manager, you will be responsible for both managing end-to-end payroll processing and supporting payroll implementation projects across India and selected APAC countries. You will help deliver accurate and timely payroll for approximately 2500+ employees and growing, while contributing to payroll system/process improvements across the region.

Job Roles & Responsibilities:

• Regional Compliance & Operations: Manage end-to-end payroll processing for APAC, ensuring compliance with local government regulations and statutory requirements.
• Vendor Management: Oversee relationships with third-party payroll providers, ensuring adherence to SLAs, payroll accuracy, and cost control.
• Process Improvement: Drive automation, streamline workflows, and implement process improvements (e.g., SOP updates, system enhancements) to enhance efficiency.
• Team Leadership: Lead, mentor, and coach regional or country-level payroll team members.
• Stakeholder Collaboration: Act as a key liaison with HR, Finance, Tax, and Legal teams on audits, reporting, and equity/bonus calculations.
• Payroll Accounting: Strong understanding of payroll accounting principles, with ability to accurately interpret, reconcile, and communicate payroll-related financial data. Collaborate with Global Payroll Accounting team to resolve payroll-related queries from Finance & other teams.
• Issue Resolution: Act as the escalation point for complex payroll issues, employee queries, and tax compliance matters. 
• Payroll Review: Review payroll output reports and provider files prior to release of payment files; investigate and resolve any variances.

Basic Qualifications & Skills: 

• Experience: Minimum 15+ years of experience in payroll, with strong experience in multi-country APAC payroll operations. Ideally require experience in few of the countries listed: India, Australia, Singapore, Vietnam, Indonesia, Thailand, Malaysia, Japan, China, South Korea & Hong Kong
• Knowledge: Expertise in country-specific labor laws, statutory reporting, tax codes, and compliance standards within the APAC region.
• System Proficiency: Experience with HCM/Payroll systems like Workday or ADP Celergo/Global ViewS
• kills: Excellent analytical skills, attention to detail, and ability to work in a fast-paced environment. Consulting experience advantage.

Must haves: 

• Postgraduate qualification with a minimum of 15+ years of experience managing end-to-end payroll processing across multiple APAC countries.
• Strong operational knowledge of India payroll and working experience in at least a few of the following: Singapore, Australia, China, and other APAC countries.Solid understanding of relevant employment laws and payroll legislation across APAC.
• Prior involvement in payroll system implementation, transitions, or migrations would be an advantage.
• Excellent written and verbal communication skills.Ability to work independently and collaboratively as part of a remote, regional team.Strong customer service focus, with a proactive and flexible approach to problem-solving.
• Highly organized and adaptable, with the ability to manage deadlines and evolving priorities.
• Advanced Excel skills are essential.Consulting experience is preferred.

Your journey at A&M: 

We recognize that our people are the driving force behind our success, which is why we prioritize an employee experience that fosters each person’s unique professional and personal development. Our robust performance development process promotes continuous learning, rewards your contributions, and fosters a culture of meritocracy. With top-notch training and on-the-job learning opportunities, you can acquire new skills and advance your career. We prioritize your well-being, providing benefits and resources to support you on your personal journey. Our people consistently highlight the growth opportunities, our unique, entrepreneurial culture, and the fun we have together as their favorite aspects of working at A&M. The possibilities are endless for high-performing and passionate professionals.