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Manager Operations

Yesterday 2026/11/15
Remote
Other Business Support Services
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Job description

Some careers shine brighter than others.



If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.




HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.




We are currently seeking an experienced professional to join our team in the role of Manager Operations.




In this role, you will:



  • Asset Servicing (AS) team is part of the Markets and Securities Services Operations functions. AS team processes all voluntary and mandatory corporate action (including Income processing) across various UK, Europe and MENA jurisdiction. The department is also responsible for data validation for Equity and UK income collectives and mandatory corporate action.
  • Team is divided into mainly three sub-groups - COAC team (processes all capital voluntary & mandatory corporate action), Income processing team (processes Income for Dividend, Coupon interest payment & Pool factor processing) and corporate action validation team (validates corporate action for Equity, UK Income collectives, Capital mandatory corporate action).
  • Ensure high quality service to the business area in terms of risks are minimized, and profit is maximized through effective management of costs. Ensure that process and procedures are continually reviewed and improved and the changes are communicated and implemented effectively.  The job also entails checking internal audits and measures undertaken and regularly reviews them to maintain quality and productivity at the optimum level.
  • Responsible for managing performance and deliveries of funds/client sign offs to valuation teams. Provide critical inputs that facilitate sustainable savings in relation to Process Efficiencies
  • Provide guidance and support to each global product on a regional basis by function or market. Ensure standardization of Asset Servicing processes by sharing the best practices across the various markets with the aim to enhance cost effectiveness and efficiencies.
  • Regular liaison with business partners. Must be able to work independently and within a team and manage peak periods of high demand.
  • Ability / flexibility to work in different shifts. External audit points, together with any issues raised by external regulators.
  • Responsible for the implementation of Group Compliance Policy as is applicable to this role. Must be aware of the Operational Risk scenario associated with this role and to ensure that all actions performed consider the likelihood of operational risk occurring.

To be successful, you will:



  • Bachelor’s degree in commerce or qualifications to accounting/finance industry or relevant experience.
  • Basic knowledge in custody, brokerage, depository and reconciliations.
  • 7 to 10 years of Asset servicing experience.
  • Excellent Team Management skills with ability to handle personnel issues and strong team bonding.
  • Efficient Time Management and ability to multitask work and priorities to meet defined deadlines.

You’ll achieve more when you join HSBC.



www.hsbc.com/careers




HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.”



Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.




***Issued By HSBC Electronic Data Processing (India) Private LTD***




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